Electronic Security Systems Service Technician II

About UsVIRSIG, LLC is a global technology company focused on secure networks, video surveillance, detection, and access control solutions. We protect people, places and data by identifying then addressing cybersecurity, infrastructure, perimeter, and site vulnerabilities. At VIRSIG, our strength is in how we efficiently deliver leading-edge products and services to our customers, and we're proud to set the standard for success in our industry.We have an opportunity for an experienced ESS Technician to fill a position for a key client. This position requires TS/SCI Clearance or the ability to obtain TS/SCI Clearance. This is an extremely technical position with extensive network, IT, cybersecurity and security systems expertise required to provide field service and maintenance to our clients.Why join us?Competitive compensation packagesMedical, dental, vision coverageHealth Reimbursement Arrangement (HRA)Life insurance401(k) with company matchProfessional development assistancePTO programPaid federal holidaysGrowing firm with fantastic team and cultureJob DetailsUnder minimal supervision, the ESS Service Technician is responsible for servicing, troubleshooting, and repairing I.P. networked camera systems, access control, computer server systems, video management software systems, intrusion alarm systems, and other related technologies. The Technician must be able to work in a strong team environment and be able to act autonomously when required. The primary duty of the ESS Technician is to provide exceptional customer service and offer clear explanations and support to clients regarding actions taken to troubleshoot and resolve issues with their security systems.ResponsibilitiesProvide onsite technical support to install, configure, maintain, and operate an HPSD-12 FIPS 140-2 compliant ESSSystem programming, updating of firmware and software, troubleshooting, service, maintenance, and repair of all ESSFollow blueprints of electrical layouts and building plans; feed cables through access holes, plenum spaces, and walls to reach outlets and hardware; then position and terminate cables, wires, and strappingExamine systems to locate problems, such as loose connections or broken insulationReplace electronic components and hardware (i.e., cameras, card readers, door strikes, etc.)Test backup batteries, keypad programming, and all security features to ensure proper functionalityDiagnose malfunctions, mount, and fasten control panels, door and window contacts, sensors, and attach electrical and ethernet cabling to connect componentsInspect installation sites and study work orders, building plans, and installation manuals to determine material requirements and troubleshooting proceduresTest and repair circuits and sensors and install electrical conduit or tubingDrill holes for wiring in wall studs, joists, ceilings, or floors; splice electric cable; repair or replace electrical wiring, circuits, fixtures, or equipmentUnderstand and execute basic software programming and adjustments to correct system deficienciesCarry and move equipment and tools to and from vehicle, climb ladders in a safe mannerQualificationsU.S. citizenship and an active U.S. government security clearance or the ability to obtain U.S. government security clearance up to the level of Top SecretMust have a minimum of 3 full years of experience in the low voltage / CCTV / security industryHS Diploma or higher requiredExperience and CORE certifications in Lenel OnGuard and Milestone systems strongly preferredAdditional beneficial certifications: Bosch, Genetec, Honeywell, Hirsch, AMAG, CCNA Security, CCNA Routing & Switching, MCP, Microsoft, Cisco, CompTIA A+, CompTIA Network+, CSEIPIn-depth background in security technology and integrationExperience supporting commercial, DOD, and/or federal government IT infrastructure; IT infrastructure for Electronic Security Systems (ACS / IDS / VSS / Biometrics) is strongly preferredWork EnvironmentThis position is located onsite at customer facilities in Newport, RI; site conditions will vary.VIRSIG's "Why"At VIRSIG, we believe that service to others can change the world. We believe that those who serve with strong morals and character can inspire others to do the same and overcome obstacles and challenges that many may see as insurmountable. We believe that it is our duty to defend, protect, and serve those that uphold our nation's values. If you're driven and looking for a place to grow, come join us.VIRSIG's Core ValuesPeople MatterDo the Right ThingEndless Pursuit of ExcellenceLong-term vs Short-term FocusBe Heroic!Never Give UpVIRSIG offers eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, professional development assistance, as well as participation in a 401(k) plan with company match. Salary will be commensurate with experience.VIRSIG is proud to be an equal employment workplace. Individuals seeking employment at VIRSIG are considered without regards to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws.Powered by JazzHR