Information Technology Support Engineer

DescriptionPlease note that this posting is for a contract assignment and is not a full-time employment opportunity with Amazon. Candidates selected for roles will be employed as contract workers through Amazon’s approved 3rd party Direct Source provider for the duration of the specified project and will not be an employee of Amazon.This position is responsible for the installation, maintenance and troubleshooting of desktop computers, peripherals, software and related systems. Responsibilities include the timely resolution of issues affecting hardware, software and user permissions, as well as routine hardware maintenance.Required Qualification:Detailed knowledge of basic computer concepts, PC hardware and software troubleshooting, and workstation (desktop/laptop) hardware.Experience supporting Windows XP/7 and Server operating systems in a managed desktop environment.Experience supporting Macintosh OS X (10.4 & upwards) desirable.Basic working knowledge of Linux/UNIX systems (Red Hat preferable) at a user level.Solid knowledge of networks including Ethernet, TCP/IP, and Windows Server networking.Self motivated with the ability to work independently with minimal supervision.Ability to maintain Customer Focus, stay motivated and be proactive.Insist on the highest standards from self and others.Good verbal and written communication skills.Good attention to detail and organizational skills.Must be able to safely lift up to 50 lbs.Skills and Experience:Microsoft MCSA/MCSE desirable.Additional vendor administrator level certifications preferred, especially Apple ACMT/ACSP and Cisco CCNA.BS Degree in computer science or combination of education and relevant experience.3-6 years relevant work experience.This posting is for a contract assignment with Tundra Technical Solutions to provide services to Amazon.The pay range that Tundra in good faith reasonably expects to pay for this position is $27.75/hour - $31.45/hour.Tundra’s benefits offering includes optional medical, dental, vision, retirement benefits, and a New Child Benefit.