Operations Coordinator

The Blank Workshop is a fast-growing custom apparel production company specializing in screen printing, embroidery, DTF printing, fulfillment, and branded merchandise. We work with clothing brands, businesses, corporate clients, and creators across the country. We’re looking for someone who wants more than “just an office job.” This is an opportunity to become the owner’s right hand and grow alongside a rapidly expanding company. If you’re organized, proactive, enjoy solving problems, and thrive in a fast-paced environment, we’d love to meet you. Position Overview As our Operations Coordinator, you’ll help keep the business running smoothly by managing customer communication, organizing projects, coordinating orders, and assisting with day-to-day operations. This is a hands-on role. While administrative and customer-facing responsibilities are a major part of the position, we’re looking for someone who is willing to jump in wherever needed to keep the business moving forward. That may include helping in production, organizing inventory, cleaning and maintaining workspaces, preparing orders for pickup or shipment, and supporting the team during busy periods. We’re looking for someone who takes ownership, communicates well, and enjoys making things more efficient. ResponsibilitiesCustomer Service Answer incoming phone calls Respond to emails and customer inquiries Follow up on open quotes and existing orders Schedule customer appointments and showroom visits Provide excellent customer service throughout each project Sales & Order Management Gather order information from customers Build estimates and quotes Create invoices and work orders Coordinate artwork approvals Order garments from vendors Track purchase orders and incoming shipments Operations Coordinate production schedules Keep customer orders organized and on schedule Update internal spreadsheets and systems Help improve company processes and documentation Communicate with production staff to ensure deadlines are met Assist with inventory organization and office management Help coordinate shipping, pickups, and deliveries Production & Shop Support Assist with screen printing, embroidery, DTF, packaging, and fulfillment as needed Count, sort, fold, and prepare garments for production Help receive and organize incoming shipments Maintain inventory organization throughout the facility Assist with quality control checks Help keep production areas clean, organized, and efficient Support equipment setup and basic shop preparation tasks Jump into projects wherever additional help is needed Administrative Support Manage calendars and appointments Organize files and documents Prepare reports when needed Assist with special projects Help prioritize daily tasks for the owner Qualifications We’re more interested in attitude and work ethic than checking every box. Preferred qualifications include: Excellent communication skills Strong organizational skills Ability to multitask in a fast-paced environment Comfortable speaking with customers Strong attention to detail Problem-solving mindset Ability to learn quickly Positive attitude Reliable and punctual Willingness to take on a variety of responsibilities Ability to work both independently and as part of a team What Success Looks Like Within your first few months, you’ll become the person who helps keep projects moving, customers informed, and daily operations organized. You’ll help free up the owner’s time by taking ownership of administrative and operational responsibilities while continuously improving how we do things. You won’t be limited to a desk. You’ll become someone the team can rely on to solve problems, support production, maintain organization, and help ensure the entire business runs smoothly. Compensation & Benefits Competitive pay based on experience Opportunities for growth and advancement Ongoing training and development Opportunity to grow into an Operations Manager or leadership role Why Join The Blank Workshop? We’re building more than a print shop, we’re building a company known for exceptional quality, customer experience, and operational excellence. This role is perfect for someone who enjoys variety, takes initiative, and isn’t afraid to roll up their sleeves when needed. No task is beneath anyone here. Whether it’s helping a customer, organizing inventory, assisting with production, or improving a process, everyone contributes to the success of the team. If you enjoy solving problems, learning new skills, and helping build something meaningful, we’d love to hear from you. Apply today and tell us why you’d be a great fit for our team. Pay: $18.00 - $22.00 per hour Application Question(s): Why are you interested in working at The Blank Workshop? This role requires answering phones, helping customers, organizing projects, assisting with production, and keeping the shop running smoothly. Are you comfortable wearing multiple hats and jumping in wherever needed? Work Location: In person