Account Specialist

JOB TITLE: Account SpecialistLOCATION: Los Angeles, CA (Hybrid in our Westwood Office: 4 days on-site; 1 day remote)REPORTS TO: Operations ManagerThe Company:Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution.Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient.Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them.Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion. (Source: CB Insights Unicorn List)With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it.The RoleWe are looking for a self-motivated, outgoing individual to join the Remote Activations Team. The Account Specialist will join our fast-growing team and manage SMB accounts (focusing on single stores). This role plays a key part in onboarding single stores and groups for activation day, conducting onboardings, training, and managing accounts within their first 30 days post-activation. The goal is to promote maximum usage of the product while supporting company growth (activations).What You’ll Own:Execute day-to-day responsibilities associated with Remote Activation AccountsMeet weekly and monthly activation and usage targets as designated by the leadership teamManage onboarding and activation for single store locationsReview account performance and revenue data; develop and implement strategies to increase usage and ROIIdentify gaps within processes and resolve them efficiently and in a timely mannerEnsure compliance with company standards and proceduresTake on variable, rotating duties as assignedRequirementsWhat You'll Bring:Excellent verbal & written communication and facilitation skillsExperience in leading and training accountsStrong interpersonal skills and a proven ability to work collaboratively with others Intelligent, go getter, ambitious, self-motivated individual who is hungry for successHighly efficient and organizedProven experience in putting together business plans and data analysisProficient in Google Suite and SalesforceSales experience a plus How We Pay:We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.We are targeting an hourly rate of $29 to $31 for this roleThis role will also be granted company equity via stock optionsCultural Competencies for Success at Sunbit:Serve others before self - Service oriented mindsetOwn the impact - Take pride in effectively managing payroll on a daily basisConnect genuinely - Effectively connect with internal stakeholdersAct fast - Respond to internal team members in a timely mannerInclude always - Work closely with Accounting team and actively welcome peers within the organizationInnovate for good - Continuously help our internal team create efficient processesSunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.Recruitment Fraud DisclaimerWe’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at hr@sunbit.com to confirm.We ask that you contact hr@sunbit.com only about potential instances of fraud. hr@sunbit.com does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to hr@sunbit.com directly, and your email about your application will be deleted from our systems.