Associate Patient Care Coordinator

Caring. Connecting. Growing Together.Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Make your application after reading the following skill and qualification requirements for this position.Associate Patient Care CoordinatorProHealth Physicians has an immediate opening for a friendly, patient-focused and detail-oriented Associate Patient Care Coordinator to join our growing Family Medicine team. This position is full-time (40 hours/week) Monday - Friday.This position will support the care team and its patients by greeting and checking in patients, scheduling appointments, answering telephone inquiries, collecting payments and maintaining demographic information. Additionally, they will routinely use the electronic health record (EHR) according to ProHealth policies and standard workflows.May be asked to float to local practices in the region for coverage depending on business need.Schedule:Monday, Wednesday, Friday: 8:45am - 5:15pmTuesday, Thursday: 7:15am - 3:45pmLocation: 119 Broadway St. Colchester, CTPrimary Responsibilities:Conduct check-in and check-out processAnswer incoming calls and use EHR to document details of patient inquiriesConduct outreach to patients requiring appointments or service follow-upSchedule appointments using standard scheduling protocolsManage administrative in-basket pools and work queuesScan documents into the EHR per standard protocolsBalance payments and prepare depositsProtect patients' rights by maintaining confidentiality of medical, personal and financial informationProvide coverage at other ProHealth locations on an ad hoc basisPerform other duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)More information can be downloaded at: 'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED (or higher)1+ years of customer service or receptionist experienceIntermediate level of proficiency with Computer-Based Navigation (ability to navigate multiple screens, document electronically, typing while speaking on the phone & familiarity with technology)Access to reliable transportation & valid US driver's licensePreferred Qualifications:Experience working in a primary care settingExperience working with EPICPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.15 to $28.80 per hour based on full-time employment. xevrcyc We comply with all minimum wage laws as applicable.