Creative Repair Specialist

Benefits:401(k)Bonus based on performanceCompany carFree uniformsFlexible scheduleOpportunity for advancementTraining & developmentDo you enjoy making things and using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqsDUTIES:In the Field DailyComplete 4 or more creative repairs on-site each day Perform work on-location while displaying good customer service and communicationProblem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.Ride a company provided e-cargo bike (like Amazon's latest last-mile delivery vehicles) to jobs to avoid traffic, parking, and the subway.Customer Service and CommunicationTreat tenants and staff with exceptional customer serviceUpdate progress on repairs by entering information and notes on our CRM/Dispatch toolProblem-solve alongside our designated Support Team for any issueFollow Repair ProcessLearn and integrate our one-of-a-kind 5-step process into your creative routineMaster each instrument and tool in your personalized tool-kitFlex your artistic talents – each repair requires a unique solutionCalling all artistic types! Technicians with backgrounds in painting, sculpting, whittling, drawing, and other visual arts of various mediums can excel at Surface Experts. Your talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.QualificationsWillingness to learn and being coachable are the most important requirements.Hands-on experience doing some form of manual work – from construction and manufacturing to painting or sculpting. A background in some form of facilities maintenance is helpful but not a must. Must be able to see, distinguish, and replicate colors – familiarity with colors and color matching is integral to our process.Must be able to travel 1 week off-site for training.ABOUT SURFACE EXPERTSSurface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it!By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!Our competitors need to resurface entire areas or fully replace – even damage only a few inches wide! We can repair those small spots. Our goal is a happy customer who has saved money and time while avoiding adding another damaged surface to the landfill. Our typical repair doesn’t make a mess, doesn’t leave a smell, and doesn’t take more than 2 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car! VISIONTo establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing. Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management. MISSIONOur mission is to develop outstanding teams by investing in strong relationships.Together, we work to solve our customers’ problems by reducing the waste of time, money, and materials that end up in landfills.VALUES Serve OthersPut Relationships FirstBe KindBe HumbleBe a Problem SolverBe CuriousSeek to Understand the Cause of the ProblemWork SmartConstantly ImproveTrust the ProcessBe OrganizedBe TeachablePut Business Needs Above Personal Wants This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Surface Experts Corporate.