Customer Service Credit Representative

Pay Rate: $11/hrWho We AreAt InteLogix, we are passionate about empowering individuals and organizations to achieve their full potential. As a trusted leader in our industry, we are committed to providing innovative solutions and exceptional services that make a positive impact. We believe in the power of teamwork, integrity, and the commitment to excellence. Join us at InteLogix and be part of a dynamic organization that strives to create a brighter future, one where our collective efforts shape and empower the world around us. Together, we can make a difference.What’s the Role About?If you like to solve problems and interact with people from across the country, or maybe just a few towns over, this is the career for you!In this role, you will be a creative problem solver, results oriented, and empathetic customer partner that connects, navigates, influences, and provides solutions.Are you energetic, enthusiastic with an engaging personality?Are you driven to deliver effective results while providing excellent customer service?Do you have extraordinary communication skills?What’s in it for YOU?Paid TrainingMedical, Dental, and Vision InsurancePaid Time OffEmployee DiscountsFull-time, non-seasonalCareer AdvancementResponsibilitiesReview orders for errors, verify information, provide self-identifying options to potential customers and make outbound calls as necessaryNegotiate/ Process payment arrangements on customer accounts while adhering to processes and procedures set forth by our clientAttempt to collect on all balances using excellent negotiation skillsDocument all account handling activity concisely and accurately on the client systemsEducate potential on identity documents and next stepsEducate customers on account status and payment optionsAdditional duties as assigned by the client or ManagementWhat We Look For In a CandidateMust be 18 years of age or olderHigh School Diploma or equivalent requiredCall Center or Collections experience preferred and basic knowledge of data entryExcellent communication, ability to communicate clearly and effectively, both orally and in writingDeal with difficult interactions with customersAbility to remain engaged on the phone throughout the entirety of your shift with minimal to no distractionsPossess computer/technology savvy with the ability to smoothly operate multiple windows and tabs, while simultaneously providing Best-In-Class Customer Experience speaking to customers over the phoneSuperb attendance, so you can be there when our customers need usInternet Speed of at least 10 MBPS download and 5 MBPS uploadSpeed Test results required - test yours now by clicking here: www.speedtest.netDedicated workspace free from distractions