Technical Sales Representative

POSITION OVERVIEWWe are seeking a motivated and knowledgeable Inside Sales Representative to join our growing team. In this role, you will be the primary point of contact for clients seeking technology solutions, responsible for building relationships, generating accurate quotes, and collaborating with vendors and distribution partners to ensure seamless order fulfillment. The ideal candidate brings hands-on experience in the IT Reseller space and thrives in a fast-paced, relationship-driven environment.KEY RESPONSIBILITIESClient & Account ManagementServe as the primary point of contact for assigned client accounts, building and maintaining strong, long-term relationships.Proactively reach out to existing and prospective clients to identify technology needs and present appropriate solutions.Provide responsive and professional communication via phone, email, and virtual meetings.Quoting & Order ManagementPrepare accurate, detailed, and competitive quotes for hardware, software, licensing, and managed services.Process and manage customer orders from initial request through delivery, ensuring accuracy and timely fulfillment.Track open quotes, follow up on pending opportunities, and maintain an organized sales pipeline.Negotiate pricing with vendors and distribution partners to maximize margin while delivering client value.Vendor & Distribution CollaborationDevelop and maintain strong relationships with vendor representatives and distribution contacts.Stay current on vendor promotions, incentive programs, product availability, and lead times.Work with distribution partners to source products, confirm availability, and resolve fulfillment issues.Attend vendor training sessions and webinars to maintain up-to-date product knowledge.Sales Growth & ReportingMeet or exceed monthly and quarterly sales targets and KPIs.Identify upsell and cross-sell opportunities within existing accounts.Maintain accurate records of all sales activities, client interactions, and pipeline data in the CRM system.Provide regular updates to the Sales Manager on account status, opportunities, and challenges.REQUIRED QUALIFICATIONSMinimum 2 years of inside sales or sales support experience in the IT Reseller / VAR (Value-Added Reseller) industry.Demonstrated experience creating technology quotes, including hardware, software, and licensing products.Working knowledge of major IT vendors such as Cisco, Dell, HP, Microsoft, Lenovo, or similar.Experience working directly with distribution partners (e.g., Ingram Micro, TD SYNNEX, D&H).Proficiency with CRM platforms and quoting/ERP tools.Strong verbal and written communication skills with a customer-first mindset.Ability to manage multiple priorities, meet deadlines, and work effectively in a team environment.PREFERRED QUALIFICATIONSFamiliarity with vendor certifications or sales programs (e.g., Cisco Resale Authorization, Microsoft Partner Network, HP Amplify).Experience with managed services, cloud solutions, or cybersecurity offerings.Associate's or Bachelor's degree in Business, Information Technology, or a related field.WHAT WE OFFERCompetitive base salary plus performance-based commission structure.Comprehensive benefits package including health, dental, and vision.Paid time off and company holidays.Ongoing training, vendor certifications, and professional development opportunities.Collaborative team environment with opportunities for growth and advancement.