Media Hub Student Consultant Pool

Position DetailsPosition InformationJob Title Media Hub Student Consultant Pool Appointment Type Student Employee Job Location Corvallis Position Appointment Percent 100 Appointment Basis 12 Pay Method Hourly Pay Period 16th - 15th of the following month Pay Date Last working day of the month Remote or Hybrid option? Min Hourly Rate $15.05 (Standard); $14.05 (Non-Urban); $16.30 (Portland Metro) Max Hourly Rate $21.50 (Standard); $21.00 (Non-Urban); $22.00 (Portland Metro) Position SummaryThis recruitment will be used to fill part-time Media Hub Consultant positions (up to 20 hours per week, as needed) within Media Hub, a division of Academic Technologies under Business Architecture in University Information & Technology (UIT) at Oregon State University (OSU). Positions are primarily located in The Valley Library.Media Hub (MH) is a student-initiated multimedia unit that serves all currently enrolled OSU students, faculty, and staff. The primary mission of Media Hub is to provide multimedia facilities, equipment, and technical support to support the production and presentation of academic work. Media Hub also collaborates with faculty and staff to create and deliver media that enhances teaching, training, research, and outreach.This position includes four consultant tracks: Customer Service Consultant, Equipment/Studio Maintenance & Support Consultant, Production Consultant, and Social Media Consultant. Consultants provide support through face-to-face, email, Zoom, and phone interactions.This position requires the ability to lift and carry up to 25 pounds, sit or stand for extended periods (3-8 hours per shift), and wear closed-toe shoes. All hires must successfully pass a background check and within 30 days complete required critical training are completed. A flexible schedule, including evenings and weekends, is required.Transferable Skill DevelopmentOSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below:Communication, Critical Thinking, Teamwork, TechnologyPosition DutiesCustomer Service ConsultantRole SummaryCustomer Service Consultants serve as the first point of contact for Media Hub clients. This role includes processing client requests, providing basic technical media support, coordinating spaces and equipment, and supporting daily front-desk operations.Position DutiesGreet students, staff, and faculty and respond to general multimedia support inquiries.Create, process, and manage media production requests and equipment checkout/check-in orders.Answer multiple phone lines and monitor email accounts and web-based collaboration tools (e.g., Zoom).Process web- and email-based service requests in Media Hub systems.Schedule presentation classrooms, interview rooms, studios, and media lab reservations.Provide scheduled technical support for classrooms, studios, and media computer labs.Perform opening and closing office procedures.Maintain clean, organized, and welcoming public and work spaces.Perform copying, sorting, filing, and basic administrative tasks.Organize and maintain office files and forms.Assist with communications and administrative programming.Escort users to and from secure areas as required.Perform other duties as assigned.Equipment / Studio Maintenance & Support ConsultantRole SummaryEquipment and Studio Maintenance Consultants ensure Media Hub equipment, studios, and presentation spaces are clean, organized, and fully operational while providing a positive customer service experience.Position DutiesClean, organize, and maintain media equipment storage areas and shelving.Prepare equipment kits for checkout, ensuring all components are present and in good working order.Clean and manage laptops and media equipment, following data storage and privacy protocols.Accurately document equipment status, inventory, and usage in Media Hub systems.Identify, document, and report damaged or non-functional equipment to leadership.Set up, support, and tear down presentation classrooms, interview rooms, and recording studios.Ensure studio and presentation technology is operational and assist with basic troubleshooting as needed.Participate in ongoing training and professional development related to media technologies and productivity tools.Perform other duties as assigned.Production ConsultantRole SummaryProduction Consultants provide basic production services, including large-format printing, lamination, mounting and finishing. This role emphasizes quality control, organization, and compliance with OSU guidelines while delivering excellent customer service.Position DutiesProcess production orders, including poster printing, trimming, mounting, laminating, binding, scanning, and packaging.Verify that all production files comply with OSU Brand Guidelines prior to printing.Use appropriate software tools to ensure file accuracy, including fonts, images, and layout.Maintain organized digital and physical file storage using defined naming and retention practices.Maintain a clean, safe, and organized production workspace.Successfully complete knife safety training and follow all safety procedures.Follow established production workflows and processes.Notify leadership of equipment issues, tool damage, or order discrepancies.Perform other duties as assigned.Social Media ConsultantRole SummarySocial Media Consultants support Media Hub communications by creating and publishing visual content. This role requires creativity, technical proficiency, and the ability to work independently while following OSU and Media Hub standards.Position DutiesCreate photo and video content that aligns with OSU Brand Guidelines and Media Hub standards.Conceptualize, storyboard, capture, and edit media content using approved tools and techniques.Demonstrate familiarity with camera operation, lighting, lenses, framing, and composition.Capture, edit, publish, and distribute media content with leadership approval.Execute post-production workflows following OSU and Media Hub standard practices.Provide courteous customer service and respond to general support questions as needed.Perform other duties as assigned.Minimum QualificationsFull Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirementsMust be academically enrolled in a high school, community college, or university and pursuing a program or course of studyMust meet Academic Standing Requirements; students on academic suspension are not eligible for employmentMust meet the applicable minimal enrollment standardHigh School student: Regularly enrolled in a high school or participating in a home-schooling programUndergraduate and post-baccalaureate student: 6 credit hours per termUndergraduate international student: 12 credit hours per term*Graduate student officially admitted to Graduate School: 5 credit hours per termGraduate international student officially admitted to Graduate School: 9 credit hours per term** International students may be allowed to carry fewer hours than specified above and still be considered "full-time" by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center.Additional Required QualificationsThis position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OAR576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months. Offers of employment are contingent upon meeting all minimum qualifications including the Criminal History Check Requirement.Preferred (Special) QualificationsDemonstrated excellent verbal and written communication skills.Demonstrated strong customer service skills with a positive, friendly attitude.Ability to work effectively both independently and as part of a team.Ability to take direction, follow instructions, and exercise good judgment.Strong organizational and time-management skills.Interest in multimedia technologies, including audio/video equipment and software, photography, graphic applications, and web design.General knowledge of multimedia tools and software such as Final Cut Pro, iMovie, and Adobe Creative Suite.Proficiency with Microsoft Office applications, including Publisher, PowerPoint, and Excel.Basic computer and technology troubleshooting skills.Working Conditions / Work ScheduleTerm Hours: Office Hours: M-Th 10am - 9:00pm; F 10am - 6pm; Sun 3pm - 9pmBreak Hours: M-F 10am-5:30pmPosting Detail InformationPosting Number P12915SE Number of Vacancies 10 Anticipated Appointment Begin Date 03/30/2026 Anticipated Appointment End Date Posting Date 03/11/2026 Full Consideration Date Closing Date 06/30/2027 Indicate how you intend to recruit for this search Competitive / Student - open to ALL qualified/eligible students Special Instructions to ApplicantsWhen applying you will be required to attach the following electronic documents:● A Resume● A Cover LetterFor additional information please contact: Teresa Preddy at teresa.preddy@oregonstate.eduWe are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years.OSU will conduct a review of the National Sex Offender Public website prior to hire.Note: All job offers are contingent upon Human Resources final approvalSupplemental Questions