Area Manager - HVAC Commercial Services - Midwest

About CarrierCarrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com (opens in new window) or follow on Carrier social media at @Carrier.About The RoleCarrier Commercial Services has an opening for an experienced HVAC Commercial Area Manager for our Midwest area. This role will sit in Indianapolis, IN or Cleveland or Columbus, OH and will lead Indiana, Ohio, Pittsburgh, West Virginia, and Kentucky. This position has profit & loss responsibility for a $40M+ revenue HVAC Service Business. It is responsible for growing the market share of the Carrier Commercial Services business in this focused area through new business development working in conjunction with the sales organization. Products and services include Repair Service, Maintenance Contracts, and Modernization Projects. The ideal candidate will have strong business acumen, including a detailed understanding of the technical sales process and operations management.Key ResponsibilitiesMaintain culture of safety and continuous improvementLead Operations team in execution of sales commitments and work ordersPartner with sales organization to develop and execute strategic plan to drive accelerated market growth in assigned area based on revenue and EBIT plans for the areaAccountable for technician productivity, order completion, connecting digital assets and customer retentionMaintain client relationships based on professional credibility and product knowledgeIdentify and participate in industry organizations, trade shows, and events to promote the company, products, and services.Collaborate with internal teams to ensure alignment with customer needs and expectationsForecast, monitor, and document financial performance against planEnsure customer satisfaction by on-time performance and delivery to customer commitmentsResponsible for operational sales targetsResponsible for ensuring Daily Management Board meetings are happening for all markets within their area (in either one or multiple meetings). The Area Manager is a required attendee for these meetingsMonitor all core KPIs outlined in Daily Management Board cadence and assign actions to improve if any of the KPIs are below the target specified in the DMBPartner with leadership and discuss performance on Daily Management Board KPIs and actions to improve on any underperforming KPIs. Area Managers should proactively come prepared to discuss these items via the action cardResponsible for ensuring Schedule and Optimization guidelines & best practices are followedRequired QualificationsBachelor’s degree OR a High School Diploma/GED with 7 years of HVAC Operations Leadership8+ years of sales, operations or leadership experiencePreferred Qualifications5+ years of experience in HVAC operations leadershipStrong experience in Microsoft Office Suite, Salesforce, and SAPCustomer-centric mindsetProactive and able to balance multiple prioritiesAble to build strong relationships across industries and functionsExcellent communicator – oral, written, etc.Understanding of financial and accounting principlesStrong service operations backgroundIntimate knowledge of HVAC and/or building technologies industryAbility to manage within a large matrixed organizationPay RangeThe annual salary for this position is between $117,500.00 - $234,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.Other CompensationThis position is entitled to short-term cash incentives, subject to plan requirements.BenefitsEmployees are eligible for benefits, including:Health Care Benefits: Medical, Dental, Vision; Wellness incentivesRetirement BenefitsTime off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacationDisability: Short-term and long-term disabilityLife Insurance and Accidental Death and DismembermentTax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending AccountTuition Assistance To learn more about our benefits offering, please click here Work with us | Carrier Corporate (opens in new window). The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.Carrier EEO Statement and Accommodations ProcessCarrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com (opens in new window). We will make every effort to meet your needs in accordance with applicable laws.Application DeadlineApplications will be accepted for at least 3  days from Job Posting Date: 30 April 2026Job Applicant's Privacy NoticePlease click on the link to review the Job Applicant Privacy Notice (opens in new window).Use of AITechnology-enabled tools may support parts of the recruitment process, with oversight by people.