Application Engineer

Company Overview:Join Allied Universal Technology Services, a global leader in transforming the security industry. We integrate advanced technology - video surveillance, electronic access control, alarm monitoring and augmented solutions with physical security to help people feel safe. Whether you're an installation technician, service technician, engineer, or project manager, you'll discover rewarding opportunities to grow your career as part of a valued team.Apply today and be phenomenal-build a meaningful career while protecting what matters most through innovative security technology.Allied Universal is hiring an Application Engineer. The Application Engineer supports installation and service teams with software integration, ensuring seamless operation between multiple software applications. Responsibilities include troubleshooting, programming, system commissioning, upgrades, and advanced diagnostics.RESPONSIBILITIES:Integrate electronic security systems to deliver cohesive, advanced solutionsConfigure LAN and wireless networks to ensure reliable connectivity and performanceDiagnose and troubleshoot system issues for optimal functionalityCollaborate with project teams and end users to support software deployment and usageResolve software-related issues, engaging technical resources when necessaryEscalate critical problems promptly to minimize project impactCoordinate project timelines and resources with the management team for efficiencyLead end-user training and manage licensing to ensure successful adoption and continuous developmentQUALIFICATIONS (MUST HAVE):High school diploma or equivalentCertification(s) with access control systems and video platforms, such as AMAG, Lenel, Milestone, Genetec, Software House, or similarMinimum of three (3) years of experience programming and troubleshooting access control and video systemsAdvanced knowledge of industry-leading security system and equipment providersDecision-making and problem-solving abilityAbility to read and understand advanced technical information and documentationProficient with MS Office Suite (Excel, Outlook, PowerPoint, Project, SharePoint and Word)Excellent verbal and written communication skills, with internal and external stakeholdersAbility to establish and maintain effective working relationships with both internal and external customersPREFERRED QUALIFICATIONS (NICE TO HAVE):* College degree in computer science, engineering, or related fieldBENEFITS:Medical, dental, vision, basic life, AD&D, retirement plan and disability insuranceEight paid holidays annually, five sick days, and four personal daysVacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.comIf you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices..