CLIENT SERVICES REPRESENTATIVE

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See our Privacy policy for more info.JUMP TO CONTENTKeywordSearchShortlist 0CareersBackPest ControlFinanceTechSalesDigitalHead OfficeGraduatesWhy choose usBackLife at Rentokil InitialInteresting facts Innovation and technologyYour career developmentWho we areBackWho we areMission, vision and valuesBrandsDiversity, equality and inclusionSocial responsibilityNews and eventsLocationsBackAfricaBackKenyaMalawiMozambiqueSeychellesSouth AfricaTanzaniaUgandaMiddle East AsiaBackBruneiIndonesiaIndiaMalaysiaPhilippinesSingaporeSri LankaViệt NamHong Kong SAR, China / 中國香港特別行政區Taiwan / 台灣Korea / 韓國Thailand / เมืองไทยالمملكة العربية السعوديةالإمارات العربيّة المتّحدةEuropeBackFranceBelgique (Français)België (Nederlands)DeutschlandEspañaItaliaNederlandPortugalÖsterreichDanmarkEestiSuomiΕλλάςIrelandNorgeSverigeSchweiz / Suisse / SvizzeraLATAMCaribbeanBackMartiniqueTrinidad & TobagoGuyanaGuyaneJamaicaNorth AmericaBackUnited StatesCanadaPacificBackAustraliaFijiNew ZealandUKShortlist 0Select LanguageAbkhazAcehneseAcholiAfarAfrikaansAlbanianAlurAmharicArabicArmenianAssameseAvarAwadhiAymaraAzerbaijaniBalineseBaluchiBambaraBaouléBashkirBasqueBatak KaroBatak SimalungunBatak TobaBelarusianBembaBengaliBetawiBhojpuriBikolBosnianBretonBulgarianBuryatCantoneseCatalanCebuanoChamorroChechenChichewaChinese (Simplified)Chinese (Traditional)ChuukeseChuvashCorsicanCrimean Tatar (Cyrillic)Crimean Tatar (Latin)CroatianCzechDanishDariDhivehiDinkaDogriDombeDutchDyulaDzongkhaEsperantoEstonianEweFaroeseFijianFilipinoFinnishFonFrenchFrench (Canada)FrisianFriulianFulaniGaGalicianGeorgianGermanGreekGuaraniGujaratiHaitian CreoleHakha ChinHausaHawaiianHebrewHiligaynonHindiHmongHungarianHunsrikIbanIcelandicIgboIlocanoIndonesianInuktut (Latin)Inuktut (Syllabics)Irish GaelicItalianJamaican PatoisJapaneseJavaneseJingpoKalaallisutKannadaKanuriKapampanganKazakhKhasiKhmerKigaKikongoKinyarwandaKitubaKokborokKomiKonkaniKoreanKrioKurdish (Kurmanji)Kurdish (Sorani)KyrgyzLaoLatgalianLatinLatvianLigurianLimburgishLingalaLithuanianLombardLugandaLuoLuxembourgishMacedonianMadureseMaithiliMakassarMalagasyMalayMalay (Jawi)MalayalamMalteseMamManxMaoriMarathiMarshalleseMarwadiMauritian CreoleMeadow MariMeiteilon (Manipuri)MinangMizoMongolianMyanmar (Burmese)N'KoNahuatl (Eastern Huasteca)NdauNdebele (South)Nepal Bhasa (Newari)NepaliNorwegianNuerOccitanOdia (Oriya)OromoOssetianPangasinanPapiamentoPashtoPersianPolishPortuguese (Brazil)Portuguese (Portugal)Punjabi (Gurmukhi)Punjabi (Shahmukhi)QuechuaQʼeqchiʼRomaniRomanianRundiRussianSami (North)SamoanSangoSanskritSantali (Latin)Santali (Ol Chiki)Scots GaelicSepediSerbianSesothoSeychellois CreoleShanShonaSicilianSilesianSindhiSinhalaSlovakSlovenianSomaliSpanishSundaneseSusuSwahiliSwatiSwedishTahitianTajikTamazightTamazight (Tifinagh)TamilTatarTeluguTetumThaiTibetanTigrinyaTivTok PisinTonganTshilubaTsongaTswanaTuluTumbukaTurkishTurkmenTuvanTwiUdmurtUkrainianUrduUyghurUzbekVendaVenetianVietnameseWarayWelshWolofXhosaYakutYiddishYorubaYucatec MayaZapotecZuluPowered by TranslateCLIENT SERVICES REPRESENTATIVESalary: __vacancyopjusttionswidget.opt-Department __ Sales / Business Development __vacancyopjusttionswidget.opt-Job Type__ Full-time__jobinformationwidget.freetext.LocationText__New York, NYApply ShortlistBenefits Start Day 1 for Full-Time Colleagues - No Waiting Period!For more information about our benefits, see below!We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."Position OverviewResponds to customer inquiries via telephone and email. Ensures that service requests are dispatched appropriately to the assigned service center. Communicates effectively with people often negotiating between partners and clients to resolve issues.Job ResponsibilitiesAnswers customer/client requests or inquires concerning services, products and problems/issues that may arise.Utilizes operational system to process service requests promptly.May be tasked to work in one or multiple queues/skill sets over various customer contact channels.Utilizes automated systems to initiate and complete service authorizations and to handle partner requests.Escalates repeated issues or unsatisfactory service concerns to Quality Assurance, Client Service Manager or National Account Executive when appropriate.Establishes customer accounts by negotiating and documenting service type, pricing, billing, and other required information.May assist in training new employees.May perform other duties as assigned by management. Job RequirementsHigh school diploma or equivalentSome college preferred1-3 years customer service experienceWritten and verbal communication skillsOrganizational and project management skillsAbility to multi-taskSkill with Microsoft Office applicationsStrong data entry skillsAbility to learn new business unit software programs as neededPhysical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential function to this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent Must Be Prepared To: Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers, phones and etc. Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment. Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment.Incumbent Is Required To Have: Close visual acuity to perform detail oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading.Incumbent Will Be Subject To: Inside working conditions: The change of building environment such as with or without air conditioning and heating.Base Pay RangeHourly: $18.00 - $25.00While starting pay falls within the given range, it can vary based on factors like geographic location, skills, education, and experience. Total earnings may also be affected by overtime, incentives, commissions, performance, and route assignment (where applicable).Why Choose Us?A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.Click here to read more about our Total Rewards Program which includes: Professional and Personal GrowthMultiple avenues to grow your career Training and development programs availableTuition Reimbursement benefits (for FT Colleagues)Health and WellnessFull-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much moreSavings and Retirement401(k) retirement plan with company-matching contributions Work-Life BalanceVacation days & sick daysCompany-paid holidays & floating holidaysA company mindset that prioritizes health, safety, and flexibilityWe are looking for individuals who want to make a difference where our customers live and work.  Is that you?This company is a Drug Free workplace.Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.California residents click here to review your privacy rights.It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.Apply ShortlistShareWhen you join Rentokil North America you are joining a leaderHere are just a few reasons to join us.Read moreLearn about Rentokil Initial's innovation cultureClick to playList #1Latest jobsWe are sorry but your search has returned no results.Please click here to view all jobs.List #1Articles you might be interested inMaking a Difference: How Our Teams in Brunei are Restoring the PlanetTeaserMaking A DifferenceContent TypeBlogPublish date11/28/2025Summary🌳 Making a Difference: Planting a Greener Future in BruneiAt Rentokil Initial, our purpose is simple yet vital: Protecting People, Enhancing Lives, and Preserving Our Planet. 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