Manager

America's #1 Sandwich Shop is seeking America's #1 Managers!Strong work ethic, awesome attitude, and willingness to go above and beyond for customers and employees are a must! Jimmy John's managers are the first ones to arrive and the last ones to leave. We roll up our sleeves and work hard next to our staff. We have fun working together in a freaky fast environment and need others like us to help grow the brand! If this sounds like you, please apply and tell your friends! Managers are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver agreat and friendly guest experience. They set goals, provide job assignments,and motivate others, celebrating successes and providing timely feedback.Responsibilities:Team Environment:Support a respectful team environmentCommunicate shift priorities, goals and results with team membersSupport the training of crew members as requestedProvide coaching and feedback to crew membersOperational Excellence:Create and maintain a guest first culture in the restaurantResolve guest issuesEnsure Brand standards, recipes, and systems are executedMaintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state lawsProfitability:Drive sales goals and resultsExecute restaurant standards and marketing initiativesManage cash over/short during shiftEnsure all products are prepared according to Brand standardsSkills and Qualifications:Fluent in EnglishRestaurant, retail, or supervisory experienceMath and writing skillsBasic computer skillsAt least 18 years of age (where applicable)High School diploma or equivalent, preferredCompetencies:Great Focus:* Understands and exceeds guest expectations, needs andrequirements* Displays a sense of urgency with guests* Seeks ways to improve guest satisfaction; asks questions,commits to follow-through* Resolves guest concerns by following Brand recommendedguest recovery processPassion for:* Sets and maintains high standards for self and others,acts as a role model* Consistently meets or exceeds goals* Contributes to the overall team performance; understandshow his/her role relates to othersProblem Solving and Decision Making:* Identifies and resolves issues and problems* Uses information at hand to make decisions and solveproblems; includes others when necessaryInterpersonal Relationships & Influence:* Develops and maintains relationships with team members* Operates with integrity; demonstrates honesty, treatsothers with respect, keeps commitmentsTraining IntroductionAt Jimmy John's, we use a blended training approach to buildthe knowledge and skills for you to be successful in your role. We use Managersand instore trainers, called Brand Ambassadors, to provide you hip-to-hip training on how to perform each task at a JJ's and we also use FAST TRACK,which is our Learning Management System (LMS) that provides you e-learningcourses, job aids and other operational tools to reference, on your pathway to becoming a JJ ROCKSTAR. Blending hands by learning with computer-based instruction gets you ready to rock your first 30 days at JJ's.Company IntroductionWe slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!