Social Worker (BSW)

Personal Touch Home Aides of New York - Social Worker (BSW)Brooklyn, NYThis is a full-time in office position.About Us: With over 50 years of dedicated service to our communities, Personal Touch has been a trusted provider of home care. Our priority lies in ensuring exemplary patient care while fostering a supportive and empowering workplace culture for all team members. We are currently seeking compassionate and skilled nurses to join our team and continue our legacy of providing personalized and attentive care to patients in the comfort of their own home.Why Choose Us: At Personal-Touch Home Care, we are committed to creating a rewarding and fulfilling experience for our team members. Our established history and reputation provide a stable and trusted foundation for your career. Join us in positively impacting the lives of our patients and their families. As a member of our team, you will enjoy a wide range of benefits that enhance your overall well-being and support your career growth. They include:Employee Recognition Programs: We acknowledge and celebrate your contributions.Comprehensive Health Benefits: We offer an inclusive package with Medical, Dental, Vision, Accident, and Long-Term Disability Coverage to ensure access to quality medical care while promoting overall wellness.Generous Paid Time Off: We provide generous paid time off to ensure you can recharge and return to work refreshed, leading to greater productivity and job satisfaction. We support a healthy work-life balance.Retirement Benefits: We offer a 401k plan to secure your financial future and help you save for retirement.Life Insurance: We offer company paid life insurance providing peace of mind and financial protection for you and your loved ones.Opportunities for Professional Growth and Development: Empowering you to thrive and grow.Employee Assistance Program: Supporting the well-being of you and your family.Perks Program: Exclusive deals and offers on products, services, and experiences you need and love.JOB SUMMARY: The Social Worker (BSW) supports the intake and admissions process for a Certified Home Health Agency (CHHA) by assisting patients, families, referral sources, and internal staff with psychosocial coordination, resource navigation, and care support services. This position works closely with the intake team to help ensure timely, efficient, and compassionate onboarding of patients into home care services.This is a strictly office-based role and does not require field visits or a social work license. The ideal candidate will possess strong communication, organization, and customer service skills, along with the ability to support patients and families during the referral and admission process.RESPONSIBILITIES:Collaborate closely with the intake team to support new patient referrals and admissions.Conduct initial psychosocial screenings and gather relevant social history information from patients, families, hospitals, and referral sources.Assist patients and caregivers in identifying community resources and support services related to home care needs.Communicate with hospitals, physician offices, discharge planners, and community agencies to coordinate services and obtain required documentation.Provide emotional support and guidance to patients and families during the intake and transition-to-home-care process.Assist with insurance verification support and collection of necessary intake Maintain accurate and timely electronic records, intake notes, and communication logs.Ensure all documentation complies with agency policies, HIPAA regulations, and applicable state/federal requirements.Participate in intake meetings, case discussions, and interdisciplinary communication as appropriate.Respond professionally and compassionately to incoming calls and inquiries from patients, families, and referral sources.Support administrative and operational functions of the intake department as assigned.QUALIFICATIONS:Bachelor's Degree in Social Work (BSW) required.Social work license is not required for this position.Minimum one (1) year of experience in healthcare, home care, case management, intake coordination, customer service, or social services preferred.Experience working in a CHHA, home health, hospital discharge planning, or healthcare office setting preferred.Strong interpersonal, communication, and organizational skills.Ability to manage multiple priorities in a fast-paced office environment.Proficiency with electronic medical records (EMR) systems and Microsoft Office applications.Knowledge of community resources, healthcare terminology, and patient service coordination preferred.Ability to maintain confidentiality and professionalism at all times.Work EnvironmentFull-time, in-office position within a CHHA home care agency.Sedentary office work with frequent phone and computer use.Collaborative team-oriented environment with regular interaction with intake coordinators, clinical staff, referral sources, patients, and caregivers.FUNCTIONAL ABILITIES:· Must be able to read 12 point or larger type· Must be able to hear adequately with no more than an amplifier on the phone and to speak in a manner understood by most personsPay: $60,000-$70,000/annuallyJob Type: Full-timeWe are excited to welcome passionate and dedicated individuals to join our team at Personal Touch Home Care. We're more than just a company, we're a close-knit family dedicated to supporting each other's success and well-being. Apply now and join us in making a positive impact on the communities we serve.