Datacenter Operations Manager

The Datacenter Operations Manager is responsible for the operational management of data center infrastructure located in Fortinet's Chicago office. This equipment supports the FortiMonitor and FortiSASE products, both fast-growing product lines with ever-increasing capacity needs. The Chicago office houses both production FortiSASE hardware as well as development, QA, and testing hardware for FortiMonitor.A successful Datacenter Operations Manager will:Effectively manage network and server equipment, including setup, configuration, maintenance, troubleshooting, and repair, as needed on a day-to-day basis.Understand the relationships between datacenter equipment and hard facility services, including lighting, plumbing, HVAC, fire safety systems, UPS, etc.Work with the larger Fortinet MIS team on larger datacenter planning, operations and compliance processes.Configure and manage monitoring and alerting systems to provide effective systems oversight and the ability to respond rapidly to incidentsOversee well-defined compliance processes covering SOC2 and ISO9001/27001/27017/27018, including user access reviews, permissions reviews, physical infrastructure reviews and cleanup, and evidence collection for audit cyclesQualificationsMust have Kubernetes experience.5+ years experience with physical datacenter infrastructure management, including servers, network firewalls, switches and routers, UPS and power backup equipment.Excellent organizational and collaboration skills as well as an ability to perform under pressureAbility to speak clearly & confidently about technology and internet concepts and interact with other technical partiesFamiliarity with industry standard system management and virtualization tools, such as GCP cloud APIs, Ansible, Docker, Terraform, etcCapable of performing financial analysis and administrative workExperience with compliance processes such as SOC2 and ISO9001/27001/27017/27018Deep knowledge of unix command line tools and some experience with common scripting languages including bash and PythonMust be authorized to work in the U.S. without sponsorship.The US base salary range for this full-time position is $90,000-$125,000. Fortinet offers employees a variety of benefits, including medical, dental, vision, life and disability insurance, 401(k), 11 paid holidays, vacation time, and sick time, as well as a comprehensive leave program.Wage ranges are based on various factors, including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate's subject knowledge, skill level, qualifications, experience, and geographic location.All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at the time of hire and annually at the Company's discretion.Why Join Us:We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.