HR Operations Executive Director

Are you ready to make an impact at DTCC?Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.The Impact you will have in this role:The Executive Director of HR Operations designs and optimizes HR processes to ensure efficiency, compliance, and alignment with organizational goals. This role drives execution across onboarding, offboarding, and HR systems through standardized workflows, automation, and strong controls, delivering consistent, scalable, and compliant operations that reduce risk and enable continuous improvement. This leader ensures employee transitions are managed through well-defined, technology-enabled processes that accelerate productivity and maintain security and compliance. By integrating workflows and applying rigorous governance, the role enhances operational reliability while supporting a seamless employee experience. Partnering with senior leaders across HR, Global Security Management, Corporate Procurement, Technology, Workplace Services, and business units, the Executive Director establishes governance frameworks, clarifies process ownership, and deploys automation to streamline operations and maintain data integrity throughout the employee lifecycle.Key ResponsibilitiesStrategic LeadershipDevelop and execute an HR operations strategy aligned with business objectives and workforce lifecycle needs.Partner with senior leadership to ensure processes support organizational growth and transformation.Champion technology enabled initiatives that enhance scalability and operational efficiency.Operational ExcellenceOversee end-to-end HR processes, including onboarding, offboarding, and employee data management, ensuring consistency and compliance across global operations. Implement standardized workflows and strong controls to deliver efficient, risk-mitigated operations.Design and maintain structured programs that accelerate new hire integration and productivity while managing departures with professionalism, compliance, and security.Integrate technology solutions to streamline processes and improve accuracy, efficiency, and employee experience.Compliance & GovernanceEnsure adherence to labor laws, data privacy regulations, and internal policies.Maintain audit readiness and implement risk mitigation strategies, including management of system access during offboarding.Leadership & MetricsLead and develop HR operations team, fostering a culture of accountability and continuous improvement.Establish clear performance metrics and service-level agreements to measure operational effectiveness and performance, leveraging data-driven insights to refine processes.Champion an integrated workforce lifecycle approach that delivers a seamless, complaint, and engaging experience from entry to exit.Talents Needed for Success:Strategic and systems thinking with strong business acumenOperational excellence and continuous process improvementData-driven decision-making and analytical rigorInspirational leadership with proven cross-functional collaboration skillsChange management expertise and adaptability in dynamic environmentsStrong cultural ambassador and trusted relationship-builderQualificationsEducationBachelor's degree in Business Administration, Operations Management, Risk Management, or a related field (Master's degree preferred).Experience15+ years of progressive leadership experience in operations, governance or risk management roles.Proven track record of driving process efficiency, operational excellence, and compliance in complex, global environments.Experience leading large-scale process transformation and automation initiatives.HR operations experience is a plus but not required; strong ability to learn and adapt to HR-specific processes.Skills & Leadership Attributes:Strong operational mindset with expertise in workflow design, process optimization, and technology integration.Demonstrated ability to lead cross-functional teams and influence senior stakeholders.Exceptional analytical and data-driven decision-making skills to measure performance and identify improvement opportunities.Proficiency in leveraging technology platforms and automation tools to streamline operations.Inspirational leader who fosters accountability, collaboration, and continuous improvement.Strong cultural ambassador with the ability to build trust and relationships across diverse teams.Pay and Benefits:Competitive compensation, including base pay and annual incentiveComprehensive health and life insurance and well-being benefits, based on locationPension / Retirement benefitsPaid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (onsite Tuesdays, Wednesdays and a third day unique to each team or employee).The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.Full timePosting Date: 2025-12-05