Administrative Assistant

At FORT, every role plays a part in reimagining how the modern workplace works. Whether you're on the front lines with customers or behind the scenes making things run, your work helps people connect, collaborate, and get things done. From classrooms to control centers, we design and deliver the systems that power smarter, more connected workplaces and it all starts with the people who make them possible. FORT (formerly AVI Systems) is a 100% employee-owned company with 50+ years of experience and a bold new identity. The Administrative Assistant is a great foot in the door with our company. This person performs assigned administrative functions in support of the Branch Administrator. These functions directly support our clients and account managers. This person interacts regularly with all areas of the branch operation. What You Will be doing:Greet customers when they come into the office and take all incoming calls to the branch Telephone calls for Account Managers are qualified for urgency and specific needs and promptly communicated to the Account Manager or escalated to appropriate company's personnel Assist customers with credit and collections questions Assisted Branch Administrator with documentation of customer returns within the company's policies and procedures Verify accuracy and of specific sales contracts. Assist with the arrangement and coordination of open houses, product shows/seminars and manufacturer representative visits Requirements to Assure Success: Minimum of high school education required. Face-to-face communication skills, telephone communication skills, and customer relation skills are very vital to success in this position. The person must have computer literacy skills and basic knowledge in word processing, document scanning, and spreadsheets Ability to write simple correspondence, effectively present information and respond to questions from account managers, clients, vendors and others in the organization Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Why Should You Apply? At FORT, your work matters, and its easy to see the impact you make. Thats because were 100% employee-owned, and everyone here has a stake in how we show up for each other, our customers, and the future were building. Youll join a team that values your strengths, supports your growth, and shares your commitment to doing work that moves people and organizations forward. With bold momentum and a clear mission, FORT is a place where you can bring your best and build whats next. The benefits of ownership At FORT, you're not just covered youre supported. Our employee-owners have access to a comprehensive benefits package designed to protect your health, grow your wealth, and help you do your best work. Heres a look at what we offer: Healthcare, vision & dental coverageto keep you and your family well Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)for more control over your healthcare dollars Employer-paid life and disability insurancefor added peace of mind 401(k) with company matchto invest in your future Employee Stock Ownership Plan (ESOP)so you benefit directly from our shared success Tuition reimbursement and ongoing learning opportunitiesto support your growth Employer-paid employee assistance programto care for your physical, mental, and financial health Paid time offthat helps you truly disconnect FORT is an equal opportunity employer, including individuals with disabilities and veterans.