Pre-Licensed Customer Service Representative - Remote

Employer Industry: Digital Business ServicesWhy consider this job opportunity:Paid training to help you prepare for the State Insurance ExamCompetitive wages with full benefits including medical, dental, vision, and 401kPaid time off and employee wellness programsOpportunity for career advancement in a supportive environmentEngaging and collaborative work cultureFlexibility to work from home with established internet requirementsWhat to Expect (Job Responsibilities):Resolve complex consumer issues and provide guidance to first-level representativesAssist policyholders with billing inquiries and policy changesSupport policyholders by making recommendations and adjusting as necessaryUtilize decision‐making skills to address consumer concerns while adhering to guidelinesCollaborate with team members to achieve performance goalsWhat is Required (Qualifications):High School Diploma or equivalentMinimum of 6 months of customer service experienceMust be 18 years of age or olderAbility to type at least 25 words per minuteComfortable with desktop computer systems and general knowledge of Windows-based systemsHow to Stand Out (Preferred Qualifications):Customer service and/or sales experienceCollege degree preferred but not required#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #PaidTrainingWe prioritize candidate privacy and champion equal‐opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‐tier employer.#J-18808-Ljbffr