Senior Business Analyst
Senior Business AnalystAcumen Solutions is the trusted leader in Enterprise Cloud Transformation, helping organizations realize dramatic improvements in productivity and profitability through innovations in business and technology. Industry and government leaders including American Express, Comcast, McKesson, the US Army, and the US Securities and Exchange Commission rely on our global consultants to deliver cloud solutions that yield exceptional results. We apply this same focus on results to our unparalleled social responsibility program, generating sustainable impact across our local communities.
As a leading management and technology consulting firm, Acumen Solutions offers a range of challenging and rewarding opportunities whether you're just starting out in your career, looking to advance your career, or seeking a senior leadership position. Acumen Solutions employees are ambitious, committed, passionate problem solvers. If you are up to the exciting challenge of the innovative, service-oriented field of consulting, we encourage you to view our open position.
Job DescriptionWe are seeking Salesforce Business Analysts across all Acumen Solutions locations, including: San Francisco, DC Metro Area (HQ), Greater NY Area, Cleveland, OH & the UK.
Business Analyst w/ Configuration Role: This person will work closely with CRM Project Managers and Senior Business Analysts to ensure the timely and effective delivery of CRM implementation projects in a variety of industry contexts. This is a client facing role leading to a Salesforce developer position.
Specific Duties
CRM (Salesforce.com) application configuration
Research integration issues and liaise with legacy system development staff
Research and development of new Salesforce.com applications to aid organization
Work closely and communicate clearly with a group of people with varied skill-sets
Produce and improve overall documentation related to the implementation's configuration
QualificationsBachelor's degree
Eligible work for any U.S. employer
Ability to travel at least 50%
5+ years of industry experience as a Salesforce.com Administrator
Experience with database software / CRM solutions
Advanced knowledge of and experience with Salesforce.com configuration
Ability to work on multiple tasks and deliver results with aggressive timelines
Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences
Work well independently or on a team
Take initiative to recommend process improvements and demonstrate creative thinking
Demonstrate self motivation and the ability to grasp concepts quickly
Demonstrate sharp, analytical, problem solving, and decision making skills
Knowledge of related applications, relational databases, and web technology
Additional InformationAcumen Solutions offers the opportunity for growth and advancement, as well as a competitive base salary, annual performance based incentives, medical benefits & 401k.
EOE M/F/V/D
VEVRAA Federal Contractor