Sales Support II

Department: Key StaffLocation: ClackamasDescriptionAt Pacific Seafood, we do more than just provide the world with the healthiest proteins on the planet. We are a family-owned, excellence-driven organization committed to being the brand of choice in the marketplace and the employer of choice in the community. We believe in servant leadership, investing in our team members’ personal and professional growth, and rewarding performance. We live by the core values of our Diamond Philosophy: Teamwork, Productivity, Quality, and Excellence—which means consistently doing your best and always striving to do better.SummaryA Sales Specialist II at Pacific Seafood is a key role on our Sales team supporting efforts for excellent sales results and developing future sales team talent. This position involves excellence in customer service and support of strategic operational development and is ideal for someone who is customer-focused, adaptable and has a growth mindset.Key Responsibilities2. Sales Performance Monitoring:3. Customer Service Management:4. Support Functions and Collaboration:Additional responsibilities may be assigned as deemed necessary to support the overall goals and objectives of the position. Account Management:Support customer audits when required and ensure compliance with relevant standards.Coordinate, pack, and track customer product samples to facilitate effective follow-up.Aid in customer presentations as necessary to convey product value and benefits.Assist in delivering accurate and timely bids and quotes to meet customer requirements. Additionally, review shipping details, match them with bills of lading (BOL) and customer purchase orders (POs), and rectify any discrepancies promptly.Develop sales strategies, including warm and cold calling, to engage and rejuvenate underserviced or inactive accounts.Perform manual tracking of fresh sales and production activity until the implementation of a new Enterprise Resource Planning (ERP) system.Generate leads by creating call sheets for self and team members to optimize outreach and prospecting efforts.Facilitate the setup of new customers and ensure completion of the process.Handle, book, and monitor ground and air freight for key customers, proactively tracking shipments and addressing any issues such as missing trucks or late deliveries. Notify relevant parties promptly of any status updates.Address workload fluctuations as the restaurant and wholesale business rebounds, ensuring seamless operations.Provide coverage for team members during vacations, meetings, or special projects as needed.RequiredWhat you bring to Pacific Seafood High School Diploma or GEDValid driver’s licenseRequires ability to travel up to 15% of the timePreferred:Associate degree or equivalent from an accredited college or university in culinary arts, aquaculture, or business degreePhysical Requirements:DutiesThe physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. While performing the duties of this job, the team member:Ability to maintain a stationary position 80% of the time, with intermittent walking, standing, bending, reaching, and/or crawling.Ability to move and transport documents, equipment, or other items weighing up to 50 pounds across various locations for different team members, departments, and events.Capable of occasional travel as required by duties, demonstrating efficiency and effectiveness in diverse locations.Capable of operating a computer and other office productivity machinery, including a calculator, copy machine, and printer.Capable of frequently communicating with team members and stakeholders, accurately conveying detailed or important spoken instructions.Capable of perceiving visuals for activities such as preparing and analyzing data and figures, transcribing, viewing a computer screen, and engaging in extensive reading.Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job.Working ConditionsThe working environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. While performing the duties of this job, the team member is exposed to:Traditional office environmentStandard office equipment (computers, printers, phones, etc.)Well-illuminated environmentQuiet to moderate noise levelOccasional travel via car or plane to regional facilities, events, etc.Occasional subtle and mild scents related to the production facilityOccasional access to the warehouse facilityBenefitsTotal compensation:At Pacific Seafood Your Base Wage Is Only a Portion Of Your Overall Compensation Package. We Invest In Our Team Members Through a Comprehensive And Attractive Total Rewards Package, Including But Not Limited ToHealth insurance benefits options, including medical, prescription, vision, dental, basic group life and short term disability.Flexible spending accounts for health flex and dependent care expenses401(k) Retirement Plan options with generous annual company profit sharing matchPaid time off for all regular FT team members, to include sick days, holiday pay, vacation, and personal timeEmployee Assistance Program- Confidential professional counseling, financial, and legal assistance provided at no charge to Team Members and immediate family membersProduct purchase programPacific Seafood is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.