Senior Technical Program Manager, Localization

Job Description:At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.About the Role:Remitly is a uniquely global company. Our Global Experience team builds the infrastructure that ensures Remitly's products are tailored for customers both culturally and linguistically across the entire customer journey. Reporting to our Senior Manager of Localization, you'll bring AI further into how we build and scale localization as Remitly expands products into new countries and languages. You'll own global launch readiness, drive our vendor strategy, and partner closely with internationalization engineering to build out the technical maturity behind that growth.This is a hybrid role requiring 3+ days a week working from our Seattle, WA headquarters.You Will:Own the language and market expansion strategy: evaluate new candidates against customer signal and platform readiness, and maintain a prioritized roadmapSet the strategy, coverage model, and quality bar for how new country, language, product, and feature launches get validated before they shipRun user testing and native-speaker validation across new and existing marketsTranslate customer insights and market-level data into launch decisions, ensuring multilingual and cultural readiness is built from the startDesign AI-assisted evaluation, generation, and review workflows that expand quality coveragePartner with internationalization engineering to align priorities with i18n standards and tech stack investmentsManage vendor partnerships and budgets, including performance management and escalations, evolving the model as AI takes on more of the workflowDefine and track metrics that tie this work to business outcomes, and report progress to leadershipRepresent localization in cross-functional planning that supports company-wide growth and expansion goalsYou Have:6+ years in localization management, with hands-on ownership of localization tooling and systemsDirect experience applying AI or LLMs to build or scale translation, evaluation, or quality workflows3+ years launching new products, languages, and countries in a client-side localization roleWorking knowledge of internationalization standards, with experience resolving localizability issuesExperience managing external vendor partners at scale, including budget and performance ownershipExperience turning testing or quality findings into decisions with product and engineering partnersExperience building data-driven frameworks and processes that scale a program, including defining metrics and driving continuous improvementCompensation Details. The starting base salary range for this position is typically $136,000-$170,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.Our Benefits:Flexible paid time offHealth, dental, and vision + 401k plan with company matchingPaid parental, medical, military and family care leaveMental Health & Family Forming BenefitsEmployee Stock Purchase Plan (ESPP)Continuing educationOur Connected Work Culture: Driving Innovation, TogetherAt Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.Remitly is an E-Verify EmployerAt Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.