Clinical Services Administrative Assistant Temp
Planned Parenthood California Central Coast (PPCCC) is an equal opportunity employer, we welcome all applicants regardless of their race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender identity, gender expression, age, sexual orientation, military or veteran status, and all other protected categories by applicable law.PPCCC is a trusted provider of high-quality, affordable reproductive health care along California’s Central Coast. Each year, PPCCC provides 28,000 people on the central coast with health care services; including sexually transmitted infection testing and treatment, birth control, breast and cervical cancer screenings, vasectomies, and safe and legal abortion care at our six health center locations. PPCCC also provides comprehensive sexuality education programs to help adults and teens make healthy decisions, prevent unintended pregnancies, and avoid sexually transmitted infection.JOB SUMMARY:Provide administrative support for the Chief Medical Officer, Vice President of Health Center Operations, Senior Director of Medical Services in order to support the Clinical Services Department and Health Centers. Assist the clinical services team with special projects as needed including updating and revision of medical guidelines,all-staff training, and other department wide events.Clinical Services SupportProvide administrative support to the Chief Medical Officer,Vice President of Health Center Operations, and Senior Director of Medical Services including scheduling,travel and other administrative functionsCoordinate all Clinical Services departmental meetings including requesting agenda items, keeping minutes and following up on items as necessaryAssist with setup, lunch requirements,audio visual needs for meetingsIn collaboration with the Chief Medical Officer and Sr. Director of Medical Services, maintain and update clinical forms and distribute to other sites in a timely manner. Assist in the preparation of medical protocols, including typing, final formatting,and distributionAssist VP of Health Center Operations with day-to-day office administration, recording of affiliate training programs, the completion of applicable agency and PPFA reports, the provision of general administrative support and assistance on other special projects as neededMonitor and submit all Health Center license renewals (pharmacy,DHS, Medical Waste, CLIA,etc.) and follow up to ensure all licensing is kept up to date. Submit renewals and appropriate paperwork prior to expiration date. Retain all documentation related to licensingAssist with coordination of regulatory reports, corrective action files, and follow up correspondenceResponsible for completion of 340B and 318 enrollments on an annual basisCoordinate the clinician on-call schedules. Serve as a liaison between the on-call service and clinicians. Bring to the attention of the VP of Health Center Operations, issues that need immediate resolution. Manage and maintain all communication with the on-call service on an as needed basisAssist clinical services staff with coordination of special engagements and services from vendors, as neededResponsible for special projects such as patient experience efforts which includes collection of data and reporting including but not limited to yelp reviewsCoordinates departmental correspondence including check requests for permits and invoices,collection of mail and deliveryResponsible for internal Clinician CME tracking and generating certificates. Track attendance at clinical webinars and ensure absent attendees make up sessions. Also track attendance at biannual emergency drills and ensure all staff attend at least one or have a make-up sessionOther duties as assigned by the Chief Medical Officer,Vice President of Health Center Operations, and Senior Director of Medical ServicesQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsStrong commitment to the mission, policies, goals and philosophy of Planned ParenthoodStrong commitment to Diversity, Equity and InclusionAbility to demonstrate mature judgment, initiative, and critical thinkingProfessional appearance and attitudeAbility to communicate effectively with staff, patients, volunteers, and external partnersAccuracy and attention to detail essentialAdministrative, clerical and organizational skills essentialAvailability to work flexible hoursAbility to function independently and with minimal supervisionAbility to function at a high level in a fast-paced environmentMust be able to work independently and as a team memberMust possess current driver’s license and access to reliable transportation; ability and willingness to travel when necessaryCustomer Service ResponsibilitiesExcellent customer service skills and commitment to providing the highest level of internal and external customer satisfactionProductivity ResponsibilitiesAbility to prioritize and manage multiple projects simultaneouslyAbility to act independently to solve problems and develop recommendationsEducation And/Or ExperienceAssociate’s or Bachelor’s degree or 3 years support or administrative services experienceMission driven, non-profit organization experienceComputer SkillsProficiency with Microsoft (Word, Excel, Outlook, PowerPoint, etc.) and web conferencingAdditional QualificationsMust have reliable transportation, valid California driver’s license and appropriate insuranceREASONING ABILITYAbility to define problems, collect data, establish facts, and draw valid conclusionsPlanned Parenthood California Central Coast’s (PPCCC’s) compensation philosophy supports the organization’s mission, vision, and values. Each position has a salary based on market value and the organization’s pay levels. The starting salary for this position is $ 34.32/hour with the opportunity for advancement. As part of our commitment to pay equity, PPCCC does not negotiate salaries.Pay Differential: $1.00/hour bilingual Spanish/English differential pay is offered upon passing the language assessment test.