Desktop Support Specialist II - White-Glove IT Helpdesk

Milestone Technologies, Inc. is seeking a Desktop Support Analyst Tier II in New York, New York. This role involves providing advanced technical support for desktop-related incidents and working closely with Tier I support and other IT teams. Responsibilities include troubleshooting complex issues, managing tickets, and communicating effectively with end-users. Ideal candidates will have strong communication skills, experience with Windows and Mac systems, and a background in customer service. Compensation ranges from $35 to $42 per hour. J-18808-Ljbffr