Specialist Thrill Ambassador Team (Franklin)
Occupations:
Customer Service RepresentativesSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelSales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsTelemarketersSales and Related Workers, All OtherIndustries:
Scenic and Sightseeing Transportation, OtherBusiness Support ServicesMotor Vehicle and Motor Vehicle Parts and Supplies Merchant WholesalersOther Residential Care FacilitiesAutomobile DealersNEED CALL CENTER EXPERIENCE Heavy call handling, outbound mainly, some inbound. Special projects at times.Hiring Alert – Customer Experience / Call Center SpecialistWe are looking for professionals with strong Call Center Experience who thrive in a fast-paced, customer-focused environment. This role involves heavy outbound calling, some inbound support, and occasional special projects.Position Highlights:• Deliver a premium "white glove" customer experience• Handle customer inquiries, complaints, and vehicle-related concerns• Support warranty, goodwill assistance, recalls, and rewards programs• Coordinate with dealers, technical teams, and support personnel to resolve issues• Provide technical troubleshooting and customer support• Build customer loyalty through exceptional service and communicationWhat We're Looking For:1–3 years of call center/customer service experienceStrong communication & conflict resolution skillsExperience handling high call volumesTech-savvy with strong computer skillsBachelor's degree preferredPassion for delivering outstanding customer experiencesLocation: Nashville AreaTravel: Less than 10%Note: Only US Citizen , Green Card holder, Permanent Resident.