Customer Service & Sales Representative

Customer Service and Sales RepresentativeAre you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you'll be at the heart of our client experience. You'll guide, support, and inspire customers while offering solutions that truly make a difference.This is not your average customer service role. We're looking for someone who is proactive, personable, and purpose-driven. Someone who brings energy and empathy to every interaction and finds satisfaction in solving problems and creating value for others.What You'll DoBe the friendly, knowledgeable voice that customers can trust through phone, email, and chatProvide personalized support and solutions that meet each customer's unique needsEducate clients on products and services while identifying opportunities for upselling based on valueTroubleshoot issues with patience, empathy, and a solutions-first mindsetFollow up with leads and maintain long-term customer relationshipsCollaborate with team members to improve service strategies and share client insightsWhat Makes You a Great FitYou genuinely enjoy helping people and making them feel heardYou communicate clearly, calmly, and confidentlyYou are excited by sales, especially when it helps peopleYou're organized, adaptable, and comfortable managing multiple conversationsYou're self-motivated and thrive in a fast-paced, supportive environmentRequirementsExperience in customer service or sales is helpful, but not requiredAbility to learn and use CRM systems, chat tools, and email platformsStrong verbal and written communication skillsReliable internet connection and a quiet workspace if working remotelyWhat You'll GetFlexible work schedule with remote optionsOngoing training, mentorship, and opportunities for growthA supportive and energetic team culturePerformance-based recognition, incentives, and the chance to make a real impactIf you're ready to bring your personality and passion to a role where every conversation counts, we'd love to hear from you.