Java Developer (Amazon Connect)

Job TitleJava Developer (Amazon Connect)LocationSan Antonio, Texas (Onsite)Employment TypeLong Term ContractJob Description Required Skills Experience with automation and scripting (e.g., Java or GoLang).Knowledge of security and compliance standards (e.g., HIPAA, GDPR).Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences.Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills.Experience incorporating Generative AI into the contact center (voice or chat bots, agent assist, or next best action) to answer questions or drive self-service experiences, including:Architecture designModel selection and integrationPrompt engineeringData preparation