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Enterprise Infrastructure Mgr (Capacity Management Architect)
Phoenix, AZMarch 31st, 2026
Capacity Management ArchitectAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Enterprise Infrastructure Manager within PNC's Technology organization, you will be based in Pittsburgh, PA or Strongsville, OH or Dallas, TX or Birmingham, AL or Phoenix, AZ
Capacity Management Architect Job Description: Successful infrastructure architects are individual contributors who seek to continuously improve the quality and reliability of IT infrastructure. They are experts in all aspects of infrastructure design and architecture and have extensive understanding of related areas such as network, application, and platform architecture. They are progressive thinkers, effective written and verbal communicators, and can influence and drive direction for engineering teams. As necessary, they provide documentation and training to enable engineers and implementors.
Contributes and assists in developing the organization's technology architecture and plays a leading role in the vision and development of the company's future technology strategy.
Has a comprehensive grasp on Supply and Demand concepts including reclaim efforts, utilization, allocation and metrics across all infrastructure categories. (Converged, OCP, Bare metal Object, NAS, SAN)
Creates and documents Enterprise Supply and Demand views and ensures that comprehensive forecasting and reclaim efforts support that view are made in accordance with established standards, patterns, policies, procedures, and software licensing agreements.
Robust knowledge of Archer, and RAU management, Regulatory metrics and Level one reporting across major areas (Computational Supply and demand, Network, Datacenter, Converged, OCP, Storage platforms).
Contributes and assists in interpreting technology requirements and develops scalable demand models to support forecasted business demand.
Coordinates across all platforms yearly forecast needs to that respective platforms can make adequate purchased and planning.
Develops internal standards and appropriate design artifacts that align with long-term business strategies, and tracks supply and demand against current technology and practices.
Reviews and advises current and future design standards for infrastructure system builds; provides input on risk, scalability, operational/cost efficiency, quality, and impact on the enterprise charge back model provided to Finance.
Researches, identifies, and tests API integration to 400+ data sources; performs proof of concepts of new technologies to leverage integration possibilities to the data warehouse.
Creates roadmaps and strategies for progressing the scope of the data warehouse to reflect changing in platforms of technologies.
Provides leadership, technology guidance, and mentorship within the IT organization and across all LOBs.
Creates and Participates in the training and support of engineering and operations groups.
Consults with internal LOBs and vendors to evaluate new products and technologies impacts.
Qualifications
Multiple years of experience working in an enterprise IT infrastructure organization.
Tableau, Data management, ETL, SQL, Excel/Pivots.
Expertise in enterprise infrastructure design, including public cloud, networking, Windows/Linux operating system environments, storage area networks, converged, OCP and other related infrastructure components.
Thorough grasp of virtualization technologies and related concepts, such as storage, compute, network virtualization, HCI, IaaS, container orchestration, automation, and resource planning.
Experience designing and building cloud environments using AWS or Azure.
Experience with disaster recovery planning.
Familiarity with modern software development and DevOps concepts, workflow management, site reliability, continuous delivery and integration, microservices, RESTful APIs, and common application infrastructure patterns.
Experience with automation and scripting using tools such as SQL, Data warehousing and ETL.
Ability to work well and also challenge in both a team setting and independently to meet business objectives.
Ability to conceptualize, formulate, and present complex solutions to a wide audience.
Excellent written and oral communication skills as well as a superior attention to data and reporting accuracy.
Excellent documentation skills, including experience creating and maintaining and RAU, Policies and procedures.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
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