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By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfactionComplete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources.
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Use basic information-gathering skills to solve problems•Ability to learn procedural knowledge acquired through on-the-job training. Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
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Ability to learn procedural knowledge acquired through on- the-job training. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently.
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