EHR HelpDesk Analyst w/ EPIC certification

Hello,Job: EHR Helpdesk Analyst 2nd ShiftLocation: Fully RemoteCandidate understand this is a first shift position and the working requirements are 7:00 AM EST – 3:30 PM EST which includes weekends and holidays.Please state date and location of Epic experience.Provides advanced Epic EHR support across 13 facilities. Fully remote, 1st shift (7AM–3:30PM EST). Resolves technical issues, manages access, and supports users; includes weekends and holidays to ensure reliable patient‑care systems.Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. - Required 2 YearsProficient with ServiceNow or other enterprise ticketing systems. - Required 2 YearsIn-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). - Required 2 YearsEpic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). - Highly desiredExperience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). - Highly desired---ThanksSrujana