Customer Service Representative

At-a-Glance:Are you ready to build your career by joining an international fire and alarm protection company. If so, our client is hiring a Customer Service Representative.Position Type:ContractRemote : Should be located in (AR, AZ, FL, GA, IA, ID, IN, KS, KY, MO, MS, NE, ND, NH, OH, OK, TX, WI, WY)(mostly 3rd shifts ending as late as 2am, so PST/MST time zones are welcome to apply.RequiredCall center experience requiredExcellent communication skillsIntermediate knowledge of computer applicationsMust have a positive enthusiastic behavior with a desire to provide a great phone call experience with all the calls they handle.Required to provide own equipment for this role.Training is conducted with cameras on, so a webcam is required during the first 2 weeks.Must demonstrate they can maintain a productive, interruption-free remote work environment.Must Have:Internet Service (cannot connect via WIFI)Modem connectionMust be hardwired to computer via ethernet cable. (Cannot take calls using wi-fi connection)Core i3 with 8GB of RAM or higherMust have a minimum of 30mbps upload and 30mbps download.Run internet speed test at www.speedtest.netMust have a minimum of Windows 10 on computer.Must have modem connectionMust be hardwired to your computer via ethernet cable.Home computer, monitor and headset that will allow agent to answer calls.Must allow Organisation required software to be uploaded to their computer and have USB headset that is CxOne/NICE compatible for incoming customer interactions.Responsibilities:Experience as Customer Service RepresentativeGet in Touch:We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Shivam at (862) 390-7879 to learn more.LI-VK1HbM6349