Front Office Assistant

Job Description Front Office Assistant - Pediatric Medical Facility (PPEC)Tampa, FLAbout Us Learning Tree PPEC is a Prescribed Pediatric Extended Care (PPEC) facility dedicated to providing compassionate, skilled nursing care and developmental support for medically complex children in a nurturing, family-centered environment.Position Summary We are seeking a friendly, organized, and reliable Receptionist to serve as the first point of contact for our patients, families, and visitors. This role is essential in creating a welcoming atmosphere while supporting daily administrative operations.Key ResponsibilitiesGreet and check in patients, families, and visitors in a warm and professional mannerAnswer and direct phone calls, take messages, and respond to inquiriesMaintain accurate patient records and assist with documentationCoordinate communication between staff, therapists, and familiesManage scheduling, attendance logs, and front desk workflowEnsure the reception area remains clean, organized, and welcomingAssist with general administrative tasks as neededQualificationsHigh school diploma or equivalent (required)Previous receptionist or administrative experience (preferred)Experience in a healthcare or pediatric setting is a plusStrong communication and customer service skillsAbility to multitask and stay organized in a fast-paced environmentBasic computer skills (Microsoft Office a plus)Bilingual (English/Spanish) is a plusWork EnvironmentPediatric medical facility (PPEC) serving children with complex medical needsTeam-oriented, supportive atmosphereScheduleFull-timeMondayFridayBenefits (if applicable)Competitive payPaid time offIf you are a compassionate and dedicated person who wants to make a difference in the lives of children and their families, we would love to meet you!