Reception

Job Description Are you organized, personable, and able to thrive in a fast-paced medical office environment? We are looking for a dependable and detail-oriented Receptionist to join our growing team. This role is essential to creating a welcoming patient experience while keeping daily office operations running smoothly. What We’re Looking ForWe are seeking someone who is proactive, polished, and compassionate with patients while maintaining efficiency in a busy surgical practice environment. Daily DutiesOpen and prepare the office each morningAnswer incoming calls, direct calls, and take messagesCheck and respond to emails, voicemail, WhatsApp, faxes, and text messagesGreet patients and notify clinical staff of arrivalsManage patient check-in/check-out through NextechCreate and maintain patient charts and documentationCollect deposits and final balancesFollow up on missing deposits and incomplete paperworkUpload and organize DocuSign documents and patient informationSend reminders for pending forms and upcoming appointmentsMaintain front office organization, lobby refreshments, and suppliesReceive and organize office deliveriesWeekly & Scheduled DutiesConfirm upcoming appointments via phone, email, and textSend pre-surgery reminders and collect balancesPrepare charts for upcoming surgical patientsCoordinate medication tracking and organizationOrder office and clinical supplies as neededMaintain front office inventory and provider office suppliesQualificationsQualificationsStrong communication and customer service skillsExcellent organization and multitasking abilitiesComfortable handling financial transactions and patient recordsProfessional, dependable, and detail-orientedExperience in a medical office preferredFamiliarity with Nextech, Weave, DocuSign, or similar systems is a plus