Technical/Business Data Analyst

Dice is the leading career destination for tech experts at every stage of their careers. Our client, UNIVERSAL Technologies, is seeking the following. Apply via Dice today!UNIVERSAL Technologies is seeking a Technical/Business Data Analyst for a hybrid role in Albany, NY supporting business process analysis, operational documentation, reporting, and data-driven decision-making initiatives. Local candidates with an active LinkedIn preferred. This position requires strong experience in business analysis, SQL development, data analysis, stakeholder engagement, and documentation within enterprise environments.Onsite 2 days/week. 1 year contract approximately. Who We AreUNIVERSAL Technologies is a certified Women-Owned (M/WBE) IT solutions and consulting company focused on delivering enterprise systems that significantly improve our clients IT performance. We specialize in Development, Business/Systems/Data Analysis, Project Management, Cyber Security, Network Engineering, and High-Level System Architecture. For over 15 years, UNIVERSAL Technologies has supported organizations in modernizing their IT strategies and operations while serving as a trusted extension of their internal technology teams.What We OfferW2 employees can expect:Competitive payHealth/Dental InsuranceGroup Life Insurance401KHSA/FSAPre-Tax Transportation ProgramGenerous Paid Time Off/Holiday PolicyMandatory Skills/ExperienceBachelor s degree in Business, Information Systems, Data Analytics, Public Administration, or related field5 7+ years of relevant experience in business analysis, data analysis, or related rolesStrong analytical, problem-solving, and critical thinking skillsExperience gathering, documenting, and validating business requirements and operational processesExperience developing Business Requirement Documents (BRDs), use cases, workflow diagrams, and process documentationProficiency writing, optimizing, and maintaining SQL queries for reporting and data analysisExperience collecting, cleaning, validating, reconciling, and analyzing structured and unstructured dataExperience developing reports, dashboards, and visualizations using Excel, Power BI, Tableau, or similar reporting toolsAbility to translate analytical findings into business insights and actionable recommendationsExperience documenting analytical methodologies, assumptions, data sources, and reporting logicStrong written and verbal communication skills with the ability to support both technical and non-technical stakeholdersAbility to manage multiple priorities within a client-facing environmentExperience creating, standardizing, and maintaining Standard Operating Procedures (SOPs) and operational documentationKnowledge of data governance, data modeling, or ETL processesExperience supporting healthcare, pharmacy programs, Medicaid, Long-Term Care (LTC), or EVV environments preferredRelevant certifications such as CBAP, PMI-PBA, PMP, or data analytics certifications preferredSCOPE OF SERVICESElicit, document, and validate business requirements through stakeholder engagement sessionsDevelop Business Requirement Documents (BRDs), use cases, workflow diagrams, and process flowsDocument current-state and future-state business processes and operational workflowsCreate, standardize, and maintain SOPs and operational documentationSupport strategic initiatives by translating business goals into actionable processes and documentationWrite, optimize, and maintain SQL queries for reporting, analysis, and data validation activitiesCollect, clean, analyze, and reconcile structured and unstructured datasetsPerform data quality assurance, validation, and reconciliation processesDevelop reports, dashboards, and visualizations to support operational and business decision-makingTranslate analytical findings into business insights, reporting requirements, and process improvementsDocument analytical approaches, assumptions, methodologies, and data sourcesSupport technical and non-technical stakeholders in understanding data outputs and reporting capabilitiesAlign business requirements with reporting solutions, data structures, and analytics capabilitiesUNIVERSAL Technologies is an equal opportunity employer.