Technical Business/Data Analyst

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Cloud and Things, is seeking the following. Apply via Dice today!Our goal is to solve problems and deliver results for our clients. At Cloud and Things, you can be a part of transforming the public sector’s IT environment. Our team is on the forefront of helping to solve the government''s most complex IT challenges. If you are seeking a role that offers the opportunity to work on rewarding projects, consider a career with Cloud and Things. This is an exempt position. Salary commensurate with experience*Overview:Location: Hybrid – Albany, NYSalary: $120,000 - $140,000We are seeking a Technical Business / Data Analyst who will support our client with process improvement, requirements documentation, and data-driven reporting initiatives. This role will collaborate with technical and non-technical stakeholders to translate business needs into clear documentation, actionable insights, and effective data solutions. The ideal candidate is a detail-oriented analyst with strong SQL, reporting, communication, and problem-solving skills, along with experience gathering requirements and analyzing complex data.Duties: Elicit, document, and validate business requirements through stakeholder engagementDevelop business requirement documents (BRDs), use cases, and process flowsDocument current-state and future-state workflowsCreate, standardize, and maintain Standard Operating Procedures (SOPs) and operational documentationSupport strategic initiatives by translating high-level goals into actionable documentation and processesWrite, optimize, and maintain SQL queries for reporting and analysisCollect, clean, and analyze structured and unstructured dataPerform data validation, reconciliation, and quality assuranceDevelop reports, dashboards, and visualizations using tools such as Excel or TableauTranslate analytical findings into business insights and requirementsDocument analytical approaches, assumptions, data sources, logic, and analytical methodologiesSupport both technical and non-technical stakeholders in understanding data outputsAlign business needs with data solutions and reporting capabilitiesMandatory Qualifications:Bachelor’s degree in Business, Information Systems, Data Analytics, Public Administration, or related field5+ years of relevant experience in business analysis, data analysis, or related roles5+ years of experience gathering and documenting requirements and processesStrong analytical, problem-solving, and critical thinking skillsProficiency in SQL and data analysis tools (e.g., Excel, Power BI, Tableau)Excellent written and verbal communication skillsAbility to manage multiple priorities in a client-facing environment Desirable Qualifications:Experience working in healthcare, pharmacy programs, Medicaid, Long-Term Care (LTC), or EVV environmentsExperience developing SOPs and operational documentationKnowledge of data governance, data modeling, or ETL processesRelevant certifications (CBAP, PMI-PBA, PMP, or data analytics certifications) Cloud and Things complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other category protected by applicable federal, state, or local laws.AI-Assisted Resume Evaluation NoticeCloud and Things – Talent ManagementNotice to CandidatesCloud and Things utilizes artificial intelligence (AI) tools to assist our recruiting team in evaluating candidate applications for streamlining; consistency, efficiency, and thoroughness. All hiring decisions are ultimately made by our human recruiting professionals.How AI Is UsedOur AI tools assist by:Analyzing resumes against job requirementsSupporting our recruiters in candidate data evaluationEnsuring consistent review standards across all applicationsImportant: AI serves as a support tool only. As noted above, all candidate selection and hiring decisions are made by experienced human recruiters. Your unedited resume will be processed by our AI tools as part of this evaluation.Your Data and PrivacyCloud and Things Data Handling:Your information is processed securely and used exclusively for recruitment purposesCloud and Things may store your resume in our Applicant Tracking System (ATS) indefinitely for future job matching opportunitiesYou may opt out of long-term ATS storage by emailing your name and your request to opt out of storing your resume in the ATS to: All personal information is handled confidentially in accordance with our privacy policyAI Tool Data Processing:AI processing data is retained for a maximum of 90 days, after which it is deletedAll data sent to AI tools is encrypted in transit and at restAI tools comply with applicable privacy laws including GDPR and CCPAPersonal data is anonymized or minimized wherever possible during AI processingYour ParticipationBy submitting your application, you acknowledge this notice and consent to AI-assisted evaluation as part of our recruitment process.