Domestic Violence Housing Navigator (bilingual Eng-Span)

POSITION SUMMARY The Domestic Violence Housing Navigator (Navigator) supports survivors of domestic violence, sexual assault in locating and accessing safe and affordable housing and preventing homelessness by providing housing related assistance. The Navigator works closely with the crime victim advocates to support survivors to become or remain in stable housing.Department: Family ServicesReports to: Manager of Community Resource ProgramsLocation: CLUES St. Paul, and Minneapolis MN OfficesPosition Type: RegularSchedule: Part-Time. 20 hours/week. Generally, Monday - Friday Office hours.Estimated Pay: $22.00 to $24.00 (depending on experience & qualifications).Benefits: Full benefits package available in accordance with current CLUES policies-includes: medical, dental, vision, critical illness, accident, and life insurance (with AD&D); long term and short-term disability; pre-paid legal services and ID theft protection; retirement plan; educational assistance; paid holidays; and paid time off.ESSENTIAL DUTIES AND RESPONSIBILITIESHousing NavigationCoordinate individualized housing needs assessment for survivors of domestic violence, sexual assault, and work with the survivors to develop individualized housing plans and address barrier.Identify appropriate permanent housing options for the survivors.Advocate on survivor's behalf to secure safe and stable housing, which may include accompanying survivors to housing appointments, acting as a liaison with landlords and negotiating leases, as well as provide guidance with rent deposits, and other assistance related to housing.Assist survivors with housing applications and advocate for survivors with prospective landlords.Conduct outreach in the community to identify housing options that meet each survivor's unique needs.Facilitate two collaboration meetings with landlords, housing providers, and survivor-serving organizations.Provide information and support to landlords, to encourage availability of rental units for survivors and their families.Facilitate the use of flexible funds to support survivors to become or remain in stable housing.Maintain client-related-tracking system and logs, including case notes, and complete data entry to ensure compliance with program outcomes and service delivery goals.Monitor and support survivor's progression through their housing search plan.Track use of flexible financial assistance for budgeting and reporting purposes.Participate in data collection and reporting efforts as required by the program and funder.Attend monthly training organized by the funder.General DutiesMaintain client confidentiality in accordance with HIPAA, agency policies and other applicable laws, regulations, and ethical standards.Promotes the mission, operating values, and services of CLUES within the community.Carries out all other duties as assigned by supervisor. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other duties or tasks may be assigned as required. Management may modify, change or add to the duties of this description at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. SUPERVISORY RELATIONSHIPSThis position has no supervisory responsibilities.QUALIFICATION REQUIREMENTSEducation, Experience & Key AbilitiesAssociate degree in human services, social work, or related field required. Bachelor's degree preferred. Equivalent combination of education and experience may be accepted.2+ years of professional experience in the human services/social services sector required.Knowledge about domestic violence, sexual assault and the impact of violence and trauma on survivors and their children.Knowledgeable of and experienced in accessing community resources that can serve client needs, including regularly utilized community referral services.Experience with housing/rental industry and homelessness prevention resources and services preferred.Bilingual in Spanish and English with cultural sensitivity and awareness required.Ability to develop and communicate concise action plans for participants, and thorough, summarized case notes during, or after every client interaction.Excellent interpersonal communication skills and customer service skills, especially by phone, required.Must be organized, have the ability to work under pressure and stress, have attention to detail and the ability to multi-task in a fast-paced environment.Self-motivated and proactive problem solver.Language SkillsEffective communication in English and Spanish, both verbally and in writing required.Ability to read, analyze, and interpret written materials, maintain accurate documentation, and respond appropriately to questions and requests.TransportationMust have access to a reliable motor vehicle for independent transportation, valid driver's license, proof of automotive insurance, and maintain a good driving record. Must submit to and pass annual recertification of compliance with CLUES Automobile and Transportation Policy and driving record check.Computer SkillsProficient in Microsoft Office (Word, Excel, PowerPoint) and other common software (e.g., database, reporting, client management systems, etc.).Must be willing to attend training to advance technical skills and maintain appropriate skill levels to perform job duties.WORKING CONDITIONSBackground checkMust pass a criminal background check and driving record check. As a condition of continued employment, staff person may be required to submit to and pass these background checks, including resubmission and reverification of passing these background check requirements.ABOUT US Comunidades Latinas Unidas En Servicio (CLUES) is a non-profit provider of behavioral health and human services. The organization was founded in 1981 with a vision for improving the quality of life of the Latino population in Minnesota. Our mission is to advance social and economic equity and wellbeing for Latinos by building upon our strengths and cultures, uplifting our community, and enabling leadership for systemic change. Although our services focus on the Latino family, our experience and capabilities enable us to serve individuals and families from all walks of life including new immigrants and low-income families who dream of a better future. Our programs and services encompass a holistic approach to addressing the complex and interrelated barriers our community faces, including programming that advances Community Wellness, Community Leadership, and Community Prosperity. Our approach is always to uphold and celebrate cultural richness and community assets as we connect individuals and families to resources, skills, institutions, and opportunities. Our Board of Directors is entirely volunteer and comprised primarily of experienced Latino professionals. We employ a diverse, multicultural staff to ensure our services are linguistically and culturally relevant, including approximately 140 employees and over 700 volunteers annually.