Associate Access Specialist

A company is looking for an Associate Access Specialist to provide service to patients and providers through phone calls while scheduling appointments and addressing customer needs. Key Responsibilities Answers calls efficiently for multiple areas while ensuring accurate assistance to customer requests Schedules patient appointments and prioritizes health concerns according to urgency Documents customer information and communicates with clinic staff and providers Required Qualifications High School Diploma or GED 1 year of relevant work experience Basic knowledge of patient scheduling and call center etiquette Fundamental awareness of customer service principles Ability to handle patient or provider calls professionally