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The Sr. ITAM Customer Success Manager (SR. CSM) is responsible for managing, expanding and renewing contracts with SHI’s customers. The SR. CSM will join the IT Asset Management department (ITAM) and will be the principal point-of-contact for an allocated set of SHI key customer accounts.
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The Customer Success Manager (CSM) will be responsible for driving adoption of the system and increasing the perceived value of our customers’ NetSuite investment by providing functional advice and strategic guidance to his/her customer portfolio.
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SAFe Agilist (SA), SAFe Release Train Engineer (RTE), or SAFe Program Consultant, Certified Scrum Master (CSM), Certified Scrum Professional (CSP). PMI Project Management Professional (PMP) Certification and/or PMI-ACP. SAFe Lean Portfolio Management 5.1 or higher (LPM); Portfolio Performance Management (PPM), Travel: 1-10% DOT Regulated: No Applicants from California, Colorado, Hawaii, New Jersey, New York City, and Washington: Salary is determined based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; certain degrees or certifications, etc.
$130,000 - $150,000 a yearFull-timeRemoteExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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First level Scrum Master certification (CSM, PSM I) preferred. This position will be the ATF for two software team squad, one for the Genesys platform and one for the Verint platform. First level Scrum Master certification (CSM, PSM I) preferred.
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Agile Certification (CSM or PMI-ACP) preferred. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management.
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The Customer Success Manager (CSM) is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. The CSM must be comfortable consulting with customers at every level with the ability to articulate the value of Trellix solutions and services that inspires the adoption of solutions, services, educational offerings, and support.
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Subject Matter Expert in ITSM, ITAM, ITOM, CSM and IRM modules to include platform architecture, table structure and core functionalities including configurations. Subject Matter Expert in ITSM, ITAM, ITOM, CSM and IRM modules to include platform architecture, table structure and core functionalities including configurations.
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The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world.
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Coordinate the interaction between EDB’s internal team members, such as: Professional Services, Field CTO, CSM, Technical Support, Account Team, and the customer. Proud though we are, we are not resting on our laurels.
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Location - 801 Silver Lake Blvd, Dover, Delaware 19904 Remote (Need nearby candidate within 50 to 60 miles to client location) Title: ServiceNow Solutions Engineer. Experience in maintaining CMDBs, Asset Management and other Asset/Configuration Management repositories.
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The Clinical Services Manager (CSM) will work in conjunction with the Territory Manager, Customer Care team and Managed Care team to meet the commercial and clinical needs in their territory for the purpose of increasing referrals and sustaining patients on product.
$75,000 - $90,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The CSM exceeds customer’s expectation by delivering WOW! The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory.
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