Business Process Analyst

Business Process AnalystSeeking a Business Process Analyst responsible for creating, documenting, maintaining, developing, and enhancing client-specific business processes and rules databases, also known as the Knowledgebase (KB). This position provides documentation, analysis, and configuration services to reflect updates for regulatory and acquisition policy, customer-specific business processes, and other enhancements to Client's solutions. As a member of an integrated team, the Business Process Analyst also participates in the operation of Client's Level 1 Help Desk. Overall, this position is responsible for proactively and collaboratively working with project managers, teams, and other organizational groups in a tactical capacity, evaluating internal and external client requirements, and implementing practical solutions promptly. Job Duties: Develop and maintain a fundamental understanding of Federal Acquisition Regulation (FAR), policies, and practices. Maintain currency with FAR policies and practices by attending continuing education courses, participating in research assignments, and self-initiated exploration of related publications. Develop the skills required to maintain, enhance, and test client agency KBs by gaining a complete understanding of team procedures and toolsets, and through the successful completion of staff training exercises and individual KB assignments (tasks). Perform Knowledgebase configurations, logic, implementation, and business process verification/testing. Analyze Regulatory changes and determine their impact on client products. Analyze business and user needs, document user requirements, and translate into accurate specifications. Achieve proficiency in all major client products, including the AAMS software suite, through internal staffing training, self-guided tutorials, and daily exposure to individual product feature sets. Obtain competency in Level I customer support functions and internal helpdesk procedures through call monitoring and participate in helpdesk activities/functions. All other duties as assigned. Required Skills: 2+ years prior work experience Ability to work in a team-oriented environment for a matrixed organization Functional knowledge of productivity tools such as Microsoft Office (Word, Excel, Outlook) Excellent verbal and written communication skills Ability to collaborate with internal and external customers Demonstrated analytical capabilities Desired Skills: Knowledge of the Federal Acquisition lifecycle or commercial contracting Knowledge of Federal financial systems or commercial accounting Experience with Federal government contracting and/or program office organizations Experience with logic structures