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RN Shift Supervisor (RN) - ER
San Antonio, TXMarch 29th, 2026
Up to $15,000 Sign-On bonus based on experience Summary This position is part of the departmental leadership team that provides clinical supervision on a shift basis including: coordination and assignment of patient care; functions as a unit patient flow coordinator, facilitating admissions, discharges and transfers; coordinates unit staffing for next shift with the Director/Clinical Manager, Coordinator and/or House Officer; serves as a clinical and leadership resource and role model for the staff; provides supervisory input into department staff evaluations and performance reviews. Completes established competencies for the position within designated introductory period. Other related duties as assigned. ESSENTIAL / PRIMARY DUTIES General Management:Supports established goals and objectives that support overall strategic plans of the facility/Baptist Health SystemMonitors the annual department operating and capital budgetsSupervises daily operations of assigned department/sSupervises performance of staffDemonstrates objectivity in decision making, utilizing facts to support decisionsSupports the mission statement, policies and procedures of the Baptist Health SystemParticipates in eliminating boundaries to achieve integrated, efficient and quality serviceAchieves ongoing compliance with all regulatory agenciesServes as a resource to employees and customers as demonstrated by visibility and knowledge of issuesDemonstrates flexibility in response to changeAnticipates and responds to problems and risksCommunicates effectively with all levels in the organization and with internal and external customers People Management:Assists in selection of personnel for hire and promotion; takes appropriate actions regarding counseling, disciplinary actions, demotion and terminationSupervises, supports and coaches direct reportsResponds proactively to employee needs and concernsAssists with development of experts and expertise throughout the department and seeks employee inputFacilitates consensus among divergent groupsMinimizes staff turnoverConveys employees' strengths and accomplishmentsAssists in evaluating assigned staff performance and competency, providing direct feedbackSupports competency plans Department/Business Unit Management:Coordinates and directs the patient care operations of the unit on a shift basis. Provides clinical supervision of patient care and assures the consistent implementation of quality, patient safety and regulatory standards and requirements.Functions as the unit patient flow coordinator, facilitating discharges, admissions and transfers. This includes assuming a direct patient assignment as needed to prevent patients holding in other departments. Expedites proactive and anticipatory triaging of patients to include active communication with House Officer/Bed Control/Admitting and transferring departments (including assuring timely computer entry of transaction by staff).Assesses staff competencies, workload and skill requirements to make optimal patient care assignments and coordinates staffing for the current and next shift with departmental/hospital leaders. Provides supervisory input into departmental staff evaluations and performance reviews.Promotes positive working relationships within the unit and between departments and with all customers, recognizing that effective interaction with the interdisciplinary team is necessary for optimal patient care. Maintains clear communication with the unit Coordinator/Manager/Director regarding unit needs and or incidents. Initiates service recovery and immediate solutions as needed.Role models professional growth and development through participation in inservices/educational programs and reviews current literature.Participates in ongoing shared governance activities and provides leadership for the implementation of initiatives recommended by the councils, including performance improvement activities.Contributes to planning the unit budget and directs shift activity to assure compliance with budgetary guidelines (cost / unit of service or hours per patient day productivity standards).Role models RN direct care responsibilities, including planning, providing and documenting individual goal directed patient /family focused nursing care using evidence-based practices. Practice autonomously, consistent with practice standards and research-based policies and procedures.Assures department commitment to Performance Improvements and leads by exampleServes as a role model for service excellence and commits to Studer Principles and must havesUtilizes resources efficiently and effectivelyMaintains safe environmentAddresses patient population-specific needsParticipates in Performance Improvement activities Are you a results-driven leader ready to make a meaningful impact to patients, caregivers, and your community? At Westover Hills Baptist Hospital hospital, were seeking an innovative and experienced healthcare leader to drive excellence and inspire our team towards exceptional patient outcomes and operational success. At Westover Hills Baptist Hospital, we understand that our greatest asset is our dedicated team of professionals. That's why we offer more than a job - we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include: Medical, dental, vision, and life insurance 401(k) retirement savings plan with employer match Generous paid time off Career development and continuing education opportunities Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance Note : Eligibility for benefits may vary by location and is determined by employment status Baptist Health System has more than 120 years history of caring for our community and making a positive difference. Our system of care includes six full-service hospitals, a specialized childrens hospital with a dedicated pediatric emergency unit, a comprehensive cancer care network, fitness and rehabilitation centers, a physician network, imaging centers, ambulatory services and the Baptist School of Health Professions. Wherever you go in the Baptist Health System, youll find that we have the same goal to help people achieve health for life through compassionate service inspired by faith. Join our team! Education: MINIMUM EDUCATION: Graduate of accredited school of nursing PREFERRED EDUCATION: Bachelors or Masters Degree in Nursing or advanced degree in a related field Experience: MINIMUM EXPERIENCE: 1 year in an equivalent unit PREFERRED EXPERIENCE: 4 years in an equivalent unit Certifications: REQUIRED CERTIFICATIONS/LICENSURE: Possession of current Texas State License for Registered Nurse PREFERRED CERTIFICATIONS/LICENSURE: National Specialty Certification REQUIRED COURSES/ COMPLETIONS (e.g., CPR):Must have active healthcare provider Basic Life Support on hire (ARC or AHA); however, must have AHA Healthcare Provider BLS within 60 days of hire.ACLS/TNCC, PALS, NRP, S.T.A.B.L.E., Fetal Monitoring, and Non-Violent Crisis Intervention are required depending on department hired. *See applicable STAFF RN job description for requirements and grace periods.ENPC preferred in the Emergency Department. LI-RR15c143e31-5e48-4549-b638-05792d185386
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