Business Intelligence Analyst - Operations & Sales

**This role is onsite in Scottsdale, AZ****Title: Business Intelligence Analyst. The role will be cross functional between the Operations Department and Sales DepartmentThe Business Intelligence Analyst - Operations and Sales plays a critical role in driving business efficiency and revenue performance by transforming data into actionable insights. This role partners cross-functionally across Sales, Marketing, Clinical Services, Laboratory Operations, Pathology Operations, Procurement, and Finance to forecast performance, analyze trends, and support strategic and operational decision-making.The Business Intelligence Analyst is responsible for the end-to-end management of data content, collection, validation, visualization, forecasting, and reporting. This includes developing dashboards and analytical tools that support leadership decision-making, ensuring data integrity, and translating insights into clear, practical recommendations that improve workflows, scalability and sustainable growth.What you’ll be doing…Data Analysis & Reporting:Collect, analyze, and interpret commercial and operational data using appropriate analytical and statistical techniques.Identify trends, risks, and opportunities; define and monitor key performance indicators (KPIs) to measure performanceDevelop and maintain interactive dashboards, reports, and visualizations to support recurring and ad hoc business decisions across operations.Translate complex datasets into clear, actionable insights for executive and cross-functional stakeholders.Present findings and recommendations to leadership teams.Systems & Data Integrity Support:Partner with IT and other cross-functional stakeholders to recommend and support system, process and reporting enhancementsConduct data validation and peer reviews to ensure accuracy, completeness, and consistency across all analytics outputsForecasting & Strategy SupportCollaborate with leadership to develop sales forecasts and procurement forecastsSupport sales compensation planning and broader commercial and operational strategic planning initiativesProvide data-driven recommendations to sales, marketing, clinical services, and operations leadershipCross-Functional Collaboration:Partner with Sales, Marketing, Clinical Services, Finance, Operations, Quality, Procurement, and process engineering teamsTranslate business questions into structured analytical plans and convert insights into operational executionTechnology & Tools:Collaborate with IT and other stakeholders to evaluate, implement, and optimize commercial and operations technology stack and analytics workflows in support of business goalsPerformance Monitoring:Track and analyze operational KPIs to assess performance and evaluate the effectiveness of implemented initiativesTrack and monitor marketing-generated leads, qualified leads, and attribution to evaluate campaign effectivenessWhat you’ll need…Knowledge & Skills & ExperienceRequired:MUST: Minium of 6 years of experience in data analysis, business intelligence, lab operations analytics, sales operations, commercial analytics or a similar roleMUST: Proficiency with analytical and reporting tools such as Tableau, One Model, advanced Excel (pivot tables, macros), SQL, SQL Server Management Studio (SSMS), R, Python, or similar platforms.Experience defining, structuring, and documenting data for diverse audiencesAbility to translate business needs into meaningful, actionable data solutionsPreferred:Familiarity with core business functions and workflows, including customer lifecycle, laboratory processes, and go-to-market operationsStrong analytical, problem-solving, critical thinking, and statistical modeling skillsExcellent communication, presentation, and stakeholder management abilitiesDemonstrates adaptability, welcomes feedback, and remains comfortable working in an environment that requires rapid iteration.Collaborative mindset with the ability to work effectively across cross-functional teamsProven ability to manage multiple priorities in a fast-paced environmentHigh attention to detail, strong organizational skills, and comfort working in a regulated and evolving environmentDemonstrated commitment to confidentiality and responsible data stewardshipExperience working with CRM systems (Salesforce or similar)Education, Certifications, and LicensuresBachelor’s degree in Business Analytics, Statistics, Mathematics, or a related fieldOther:Ability to use standard office equipment, including copiers, scanners and PDF tools.Ability to sit or stand for extended periods.Ability to perform repetitive motions.Ability to lift up to 25 pounds.This job will be expected to work onsite at CND's Scottsdale, AZ headquarters 4-5 days/week.Grow Your Career With UsCND Life Sciences is a patient and employee-centric, future-focused organization. We know there is a patient hoping for answers behind every Syn-One test we perform, and this knowledge drives us day in and day out to be our best. We are dedicated, driven, and passionate with a strong sense of community and team spirit.CND offers plenty of advancement opportunities and excellent benefits to include medical, dental and vision, STD, LTD, Life, AD&D, and 401K with an employer match and encourages a positive work life balance.Our MissionSince our founding, CND Life Sciences has been on a mission to advance the care of patients who face the potential diagnosis of a neurodegenerative disease. With long careers in research and clinical care, our founders set out to unlock deeper stories within the skin by detecting key pathological markers in the peripheral nervous system that had been previously out of reach.Our Core ValuesCND maintains core values that guide our work and mission every day.Great science. It’s the foundation of everything we do.Patients first. There is a patient hoping for answers behind every test we perform – we never forget that.Clinician-minded. We are founded by physicians and dedicated to helping clinicians care for patients – we embrace this responsibility.Quality core. We adhere to high laboratory standards and quality practices – it’s the only way to operate.Always thinking. We are relentless in determining how we can innovate and do better – it’s just in our DNA.Respect. We hold our employees, customers, partners, and suppliers in high regard – we succeed when we are aligned.CND Life Sciences is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status.