Wellness Center/Med Spa Front Desk & Sales
Job Overview
We are seeking a friendly, organized, and sales-oriented Front Desk & Sales Associate for our Wellness Center/Med Spa. This role is essential in providing exceptional customer service, managing appointments, and promoting our services and products. The ideal candidate will have strong communication skills, retail experience, and a passion for health and wellness. This position offers an engaging environment where you can grow your sales skills and contribute to a positive client experience.
Responsibilities
Greet clients warmly upon arrival and assist with check-in procedures
Manage appointment scheduling using POS systems and ensure smooth flow of daily operations
Conduct product demos to educate clients about available treatments and retail items
Upsell services and products to meet client needs while maintaining excellent customer service standards
Maintain merchandising displays and stock shelves with retail products
Perform stock replenishment and inventory management tasks
Provide exceptional phone etiquette when scheduling appointments or answering inquiries
Assist in maintaining a clean, organized front desk area and spa environment
Support team members with retail sales efforts and promotional activities
Skills
Proficiency in POS systems, cashiering, and retail math calculations
Strong customer service skills with excellent communication abilities
Experience in upselling, product demos, and retail sales techniques
Supervising experience is a plus for leadership opportunities
Excellent phone etiquette and professional communication skills
This role provides an opportunity to develop sales expertise within a wellness-focused environment while delivering outstanding client care. We value proactive team players who are eager to contribute to our vibrant community.
This role offers the opportunity for growth, commission incentives and bonus. There is downtime, perfect for anyone who has a side hustle as well.
Pay: From $20.00 per hour
Expected hours: 10.0 – 25.0 per week
Benefits:
Employee discount
Flexible schedule
Work Location: In person