Java Developer (GC,GC-EAD,USC)
Overview
In this IVR Developer role you will work on Nuance-based IVR solutions and Java integrations to support client engagements. You will collaborate with cross-functional teams and engage with clients to understand requirements and deliver robust voice-enabled experiences. You will address design and implementation challenges in speech IVR within a global delivery context. This position offers a meaningful opportunity to shape delivery at scale in a dynamic IT services environment.
ResponsibilitiesDevelop IVR solutions using Nuance and JavaWork with VXML where applicableCollaborate with team and interface with clientsApply analytical skills to design and optimize IVR flowsOperate in a global delivery environment and travel as required
Key requirements2+ years of IT experience2+ years of IVR development experience with Nuance and JavaExperience or interest in VXML is a plusAbility to work in a team and interface with clientsStrong analytical skillsWillingness to travel as per job requirementsBachelor’s degree or foreign equivalentteamworkclient interfacinganalytical thinkingIVR development with Nuance and JavaVXML (nice to have)information technology fundamentals