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Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. Continue the OPIS legacy of providing the highest-quality customer support in the industry.
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Effectively work across customer and internal teams to problem solve, define scope, write technical specifications, quantify and track success metrics, and manage against a plan. Rhombus Power is seeking a Client Success Manager to manage the delivery of complex enterprise AI software deployments for an upcoming contract with the US Navy. Candidates are expected to bring a strong track record of driving tangible business value and outcomes for DOD customers, with proven expertise and experience in application development, artificial intelligence and machine learning, and with data integration.
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Experience as a Sales Engineer, Solutions Engineer, Customer Success Manager, or similar role is a plus. A Customer Support Engineer who will be responsible for managing Nitra’s customers from both a relationship and technical standpoint.
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Process improvement techniques such as Kaizen, Lean Manufacturing, Six Sigma, PDCA, DMAIC) - 4 years' experience in account management, marketing, buying, or customer success delivery in related industries like retail, telecom, technology or hospitality.
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Knowledge of customer service and support principles, methods, and tracking tools. The Smithsonian Institution is a unique complex of 21 museums and galleries, the National Zoo and Conservation Biology Institute and nine research centers.
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The ideal candidates will have a strong background in B2B SaaS and the energy sector, ability to work and empathize with Fortune 500 customers, and have a history of leading Customer Success teams in a startup environment.
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The Customer Delivery Consulting Engineer is responsible for the support and delivery of Advanced Services network optimization, architectural design services and implementation. Contribute effectively in the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development.
$135,100 - $173,700ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Athenium Analytics is looking for a Senior Customer Success Manager (CSM). Build strong, consultative relationships with client executive/leaders to ensure their success by understanding Athenium products and business benefits from leveraging our products.
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Service Advisor, Service Writer, Tire Technician, Automotive Technician, Auto Body Technician, Collision Repair Technician, Warranty Administrator, Customer Service Representative, Parts Sales Representative, Tire Sales Advisor, Lube Technician, Express Lube Advisor, Automotive Service Writer, Tire and Service Consultant, Automotive Sales Consultant, Car Care Advisor, Vehicle Service Advisor, Customer Service Representative, Automotive Service Representative, Parts and Service Advisor.
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Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions crossing customer channels, service center backoffice and field service solutions.
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The Customer Success Manager (CSM) partners with the BDE and the customer on renewals and work through any RFP process by identifying gaps in current contract in place and understanding customer needs in order to successfully renew the contract.
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Work with the Central Licensing Customer Service Team to administer licensing programs, including Credentials; Feed; Fertilizer; Pesticide; Seed; Aquaculture, Dairy, Eggs, and Meat; Native Plant; Livestock Brands; Equine Hauling and Rescue Registration; Pest Management Licensing.
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As a Customer Success Manager, you’ll set your own bar to build and nurture collaborative relationships with our clients to drive strong user adoption, customer satisfaction, and value, ensuring that they ultimately renew and grow their relationship with us.
$130,000 - $165,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Locations: US Remote, United States of AmericaManager, Customer Solutions Architect - Capital One Software - (Remote) Customer Solutions Architect - Capital One Software - (Remote) The ideal candidate will have past experience working as a Customer Solutions Architect, technical pre-sales, or a similar role.
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We collaborate with Partner Sales Engineers and Partner Sellers on joint customer strategies and joint value props, as applicable for different products. We focus on finding solutions to address every customer problem and need using every tool, skillset and creativity at our disposal.
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Title: customer success Company: Forter in Washington, DC
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