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We are looking for experienced Global Security Operations Center (GSOC) Supervisors to join our team, working on-site, embedded within our client's rapidly evolving GSOC team. You will lead a team of Operators who are responsible for access control, alarm monitoring, customer service, incident management, and other ad hoc tasks as needed.
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With a focus on always putting customers first, our Field Service Technician/ Engineer's work directly with an international customer base to resolve technical equipment and software problems, improve operational efficiency, provide equipment and software training, and support internal design and assembly production efforts.
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This position helps to provide overall leadership to exempt and non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations.
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The Military Field Service Representative will provide on-site technical assistance to Military organizations meeting both business and contractual objectives. Lead Customer Service Management Specialist.
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Our client is a family owned and operated property management company, is seeking a Maintenance Engineer for a 129-unit apartment community located in District Heights, MD. The ideal candidate will have experience with carpentry, plumbing, apartment turn-over and punch-out, along with strong customer service and team leadership skills.
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Responsibilities Customer Satisfaction Inventory Management/ROI Utilization of available tools for tracking value added items for the customer Maintain and develop local non-NAPA vendor relationships Responds in a timely manner to customer purchase and service questions.
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The success of this position is reliant on face-to-face interaction and requires 100% on-site work. Consistently provides excellent customer service when opening deposit accounts, when servicing, performing account maintenance and establishing account related services.
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Excellent slide building technique with MS PowerPoint Proficient with visualization tool such as Tableau Desktop Proficient with data preparation tool such as Tableau Prep or Alteryx Knowledgeable with data integration, ETL processing, and change management Willing and able to work fully on-site for customer needs.
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ResponsibilitiesThe Customer Service Representative establishes, retains and deepens relationships with new and existing clients. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education.
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The Regional Operations Specialist – Assistant Community Manager, under the direction of the Regional Operations Specialist - Area Manager, must have the ability to quickly adapt, assess needs, provide multi-site leadership, demonstrate excellent customer service, excel in accounting and collections’ management, and assist in the coordination of apartment community operations.
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On-site coordination will include, but is not limited to, attendee check-in, security problem resolution, document control, and administrative and logistics coordination with the host facility.
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Provide desktop support for technical issues in a Call Center environment as well as off-site locations throughout the District of Columbia Log and route service requests and incidents in an incident management system Create and maintain knowledge articles in the agency's knowledge management system on a daily basis.
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We are currently seeking a Phlebotomy Team Lead to work in Chevy Chase, MD. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company.
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This position is Hybrid (1 to 2 days on site as needed at the Pentagon (JNOSC) and/or CG1 in Crystal City, VA). We provide reliable engineering (backend support) and analytical support services including Microsoft SharePoint and Microsoft Dynamic 365 Customer Relations Management (CRM) platforms as a service to its customer base to host a variety of mission applications, collaboration, business intelligence, and workflows.
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Provide effective business solutions at annual, on-site customer consultations, including recommendations from our catalog of over 40,000 quality products. Deliver legendary customer service with the help of our sales support team.
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on site customer service jobs in Washington, DC
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