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Demonstrated direct experience with ITSM application System Suite design and architecture and BMC Remedy ITSM Suite. Operate and maintain the JSP ITSM applications and the Arlington National Cemetery (ANC) Remedy application.
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ServiceNow Certified System Administrator ITIL Foundation certification Preferred Skills: Additional ServiceNow certifications (e.g., ITSM Implementation Specialist) are a plus Prior SSA experience is a plus.
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Study, analyze, and understand the complexities of ServiceNow modules such as ITSM, ITOM, HAM, SAM, Discovery, and CMDB. 6+ years of experience studying, analyzing, and understanding the current ServiceNow modules and its complexities for example ITSM, ITOM, HAM, SAM, Discovery and CMDB.
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Deep expertise in ServiceNow and a proven track record of successfully leading complex IT Asset Management (ITAM) – both Hardware and Software and ITSM projects. Proven track record of leading successful ServiceNow implementations, specifically in the ITAM and ITSM domain.
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In this role you will provide BMC Remedy IT Service Management (ITSM), and System Administration support for users located throughout the National Maritime Intelligence Center (NMIC) and other activities around the world.
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Experience supporting the implementation, administration, configuration and/or development of the ServiceNow tool or equivalent hands on experience in the IT industry involved in providing ITIL and IT Service Management Solutions in IT Infrastructure with expertise in the ITSM suite.
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8+ years of ServiceNow ITSM, ITOM, ITAM implementation experience. Ability to advise on the connectivity of the CMDB and IT Operations Management (ITOM) to ITSM processes. Act as an engagement manager across all aspects of ServiceNow ITx workflows and capabilities (IT Service Management, IT Operations Management, IT Asset Management) engagements and solution delivery, including but not limited to engagement management, design, configuration/development, testing and deployment phases.
$388,200 a yearFull-timeExpandApply NowActive JobUpdated Yesterday - UpvoteDownvoteShare Job
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Administration support + years of experience in an operations role Government contracting experience, particularly with the DOJ Existing/current DOJ or DOD Clearance ITSM knowledge and experience, particularly with ServiceNow Extensive knowledge of Windows operating system US Citizenship Required CJ.
$28.49 - $45.99ExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, CSM, SPM>PPM, APW (now SPW), CMDB, ITOM/ITAM, ATF, DevSecOps, HRSD, Service Portal, Change Management, Incident Management, Custom Development, etc.
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Experience with using ITIL methodology and ITSM ticketing systems such as BMC Remedy or ServiceNow. ITIL and CompTIA A+ certifications are a plus. Experience with using ITIL methodology and ITSM ticketing systems such as BMC Remedy or ServiceNow. ITIL and CompTIA A+ certifications are a plus.
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Hands-on experience with ServiceNow development (Modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM) You will be responsible for maintaining and performing continual service improvements on the following implemented modules: ITSM, ITFM, HRSD, ITOM, PPM, and SPM. You will be expected to collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
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Executive Summary: Looking to hire a ServiceNow Architect who will use their knowledge and experience of the ServiceNow product to architect a solution that meets the ITSM, ITAM, and change management needs of IT projects across DC. Position Description: As a ServiceNow Architect, you will lead our organization's design, development, and implementation of ServiceNow solutions.
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Manage key resources supporting Incident Response, Change Management, Problem Management, Operations and Maintenance (O&M), project sustainment and other ITSM and DevSecOps initiatives. Approves time in Deltek and SLICS.*Support the FBNE organization, as required, on all ITSM Service Management Improvement Activity (SMIA), Structured Improvement Activity (SIA) and any resulting Continual Improvement (CxI) activities.
$157,450 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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The developer will be part of a team building cutting edge, functional applications; as well as implementing ServiceNow enterprise modules such as ITSM. The right candidate will design and build applications focusing on the importance of usability, user experience (UX), test-driven development, and design within their applications.
$150,000 a yearFull-timeExpandApply NowActive JobUpdated 15 days ago - UpvoteDownvoteShare Job
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Responsibilities Architect, develop, and implement solutions within the ServiceNow platform, focusing on IT Service Management (ITSM), Service Portal, and Customer Service Management (CSM) This role demands a professional who brings a rich blend of expertise in ITSM architecture and development, Service Portal development, and Customer Service Management (CSM) development.
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itsm job in Washington, DC
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