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Provide Information Technology Service Management (ITSM) life-cycle project management support to deliver on time, within budget, and meet the performance requirements. Experience with the Information Technology Service Management (ITSM) life-cycle and information technology operations.
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JSP operates and defends the Department of Defense’s (DOD) key cyber terrain and provides information technology (IT) services to Pentagon and National Capital Region (NCR) customers. Demonstrated direct experience with ITSM application System Suite design and architecture and BMC Remedy ITSM Suite.
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Information Technology Infrastructure Library (ITIL) Foundation certification with a firm understanding of IT Service Management (ITSM) frameworks. You will provide Information Technology Governance Support to the Department of State (DOS), Bureau of Consular Affairs (CA), Office of Consular Systems and Technology (CST.
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The Vice President of Information Technology, reporting to the Chief Operating Officer, serves as the principal technology leader for the university, providing the vision and management for developing and implementing information technology strategies and initiatives across UDC. An experienced and talented VP of IT will act as a key leader and collaborative partner, working with other academic and administrative leaders to further institutional goals and outcomes.
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GDIT has an opening for a Sr. ISSO position supporting the Army National Guard (ARNG) in Falls Church, VA. This is an IT Service Management contract in support of the operation, modernization, expansion, and further evolution of the ARNG’s global Information Technology (IT) services including networking, compute, storage, infrastructure, applications, hosting, and program management services.
$116,979 - $155,250 a yearFull-timeExpandApply NowActive JobUpdated 24 days ago - UpvoteDownvoteShare Job
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Required 8 Years Experience with ServiceNow modules: ITSM, ITOM, ITFM, HRSD, PPM and SPM Required 6 Years As an Enterprise Architect Required 16 Years Building an IT system roadmap Required 16 Years System diagramming/modeling using structured modeling language like UML Required 16 Years Bachelor’s degree in IT or related field or equivalent experience Required ServiceNow Certified Technical Architect (CTA) and Certified Implementation Specialist (CIS) certifications preferred.
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The scope of responsibility includes components of overseas and domestic refugee case processing, Information Technology (IT) infrastructure and network support, the maintenance and enhancement of PRM's refugee case processing software and data analytics capabilities, and cybersecurity compliance according to DOS policy and guidelines.
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Accept and respond to government technical requests through the AOUSC ITSM ticket (e.g., HEAT or ServiceNow) for advanced subject matter expert (SME) technical investigative support for real-time incident response (IR.
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Help Desk Manager- ONSITEThe IT Help Desk Manager is responsible for leading the Firm’s technical support teams to provide a gold-standard technology experience for our lawyers, staff, practice groups, and clients.
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Understanding of IT practices, service management, governance frameworks, and industry standards (i.e., ITIL, ITSM, COBIT, ISO). General Dynamics Information Technology (GDIT) is a premier provider of high-tech IT solutions to the federal government IT market.
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Strong knowledge of the following ServiceNow modules: ITSM, ITOM, ITFM, HRSD, PPM and SPM. The Office of the Chief Technology Officer (OCTO) is the central technology organization of the District of Columbia Government.
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At least 5 years of direct development experience with the ServiceNow platform, including scoped application development in IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management (ITAM.
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Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours. Provide IT Help Desk support using the Information Technology Infrastructure Library (ITIL) Information Technology Service Management (ITSM) model during OMC business hours.
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IT Service Management (ITSM) - Incidents, Service Requests, Service Portal, Change Management, DevOps. NDi is hiring a Service Now Developer to work on a team supporting the Office of Information Technology (OIT) under the Executive Office of Immigration Review (EOIR) for the Department of Justice.
$121,940 - $159,545 a yearExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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You will also manage project schedules, risks, stakeholder communication, and documentation for specific initiatives under the scope of the contract, including operations and maintenance security compliance, incident management process improvement efforts, and phased ITSM module deployments.
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itsm technology jobs in Washington, DC
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