Ground Handler (Part-Time, Variable)

Description*This is a Part-Time, Variable position. Work schedule is on-call.TheGround Handlerplays a critical role in delivering an exceptional customer experience by providing safe, efficient, and highquality ground handling and concierge services to customers, passengers, and flight crews. This position supports the full range of services offered by Modern Aviation and serves as a key point of contact for arriving and departing aircraft. Working both inside the Charter Terminal and on the Aircraft Parking Ramp, the Ground Handler collaborates closely with the Charter Manager and the broader management and supervisory team to ensure customer needs are met promptly, professionally, and safely.Customer Service & Passenger ExperienceMeet, greet, and welcome passengers and flight crews upon aircraft arrivalDirect passengers to terminal facilities or ground transportation, including coordination with guests meeting arriving passengersPosition rental vehicles at aircraft when applicable to support seamless customer departuresEscort customer vehicles on and off the airfield as requiredThank customers for their business and welcome them to returnAircraft & Ramp ServicesAssist with the offloading and loading of passenger luggage and baggageSupport flight crews with service needs including baggage handling and transportation assistanceComplete fuel, lavatory, and potable water services as requiredAssist with aircraft interior cleaning, trash removal, and cabin servicing when requestedSupport departure preparation by delivering catering, coffee, ice, newspapers, and other requested itemsFollow up to ensure all fuel and service orders are completed so aircraft can depart on scheduleTeam Support & Operational ExcellenceAssist fellow team members when not directly servicing aircraft or customersParticipate in improving best practices to enhance customer service and operational efficiencyPromptly escalate issues, concerns, or irregular operations to the appropriate manager or supervisorPerform additional duties as assigned to support operational needsQualifications High School Diploma or equivalent; Associates degree preferredValid driver's licenseAbility to work on-call, part-time scheduleAbility to pass airport security background check and drug screeningAbility to read, write, and understand the English languagePrior aviation experience preferredWorking conditions and physical demands for this role -While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, wet and/or humid conditions, extreme heat and cold, high or precarious places, vibration, and outside weather conditions. Exposure to aviation fuels, oils, chemicals, and lavatory fluids is common. The noise level in the work environment is typically loud.Physical Requirements:Frequent walking, sitting, stooping, stretching, bending, reaching, and graspingAbility to regularly lift and/or move up to 50 poundsAbility to work nights, weekends, and varying shifts as operationally requiredNote: The statements above are intended to describe the general nature and level of work being performed by people assigned to the job. They are not construed to be an exhaustive list of responsibilities, duties and skills required of personnel. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.Predictive Index Assessment -Please click on the link below to complete a behavioral assessment.This step is required.https://assessment.predictiveindex.com/bo/804D/GroundHandler_Jul2025_124957Modern Aviation's Pay Range-$22 - 24/hr. *Variable positions are not eligible for health benefits.The Modern Aviation pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, or other laws.Equal Employment Opportunity -Modern Aviation is committed to providing equal employment opportunities to all qualified applicants and employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other status protected by applicable federal, state, or local laws. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the role.Applicants must be legally authorized to work in the United States for any employer. Modern Aviation is unable to sponsor or assume sponsorship of an employment visa.If you require accommodations during the interview process or have questions, please contactcareers@modern-aviation.com.