Senior Field Service Technician

Position Overview Our client is seeking a highly skilled Field Service Technician III to support installation, maintenance, and repair of electronic systems at customer sites throughout the San Francisco area. This is a hands-on, field-based role ideal for a technician who thrives in fast-paced environments, can troubleshoot at the component level, and is comfortable working independently while representing the company in front of clients. This role requires flexibility, strong technical expertise, and the ability to respond to service calls within defined turnaround times. Key Responsibilities Install, set up, and commission equipment at field sites Perform advanced troubleshooting and repair down to the component level Work with printed circuit boards, wiring diagrams, and electronic schematics Diagnose and resolve equipment malfunctions to ensure optimal system performance Conduct testing, adjustments, and system calibrations Maintain detailed service logs, maintenance records, and technical reports Interface directly with customers during service calls and operational meetings Partner with engineering teams to resolve complex technical issues Perform site surveys and support system upgrades or modifications Coordinate and support field projects, including working with subcontractors when needed May serve as a lead technician on installations or long-term projects Required Qualifications 3+ years of field service or electronics technician experience Hands-on experience with printed circuit boards (PCB) and electrical systems Experience working on or around ticket booth / fare collection systems is required Strong ability to read and interpret schematics, wiring diagrams, and technical manuals Proven troubleshooting skills at the component level (not just part replacement) Ability to work independently in the field and manage service calls effectively Strong communication and customer-facing skills Valid driver’s license with a clean driving record Work Environment & Requirements On-call role with flexible schedule required Ability to respond to service calls within defined turnaround times Work performed in field environments that may be noisy, fast-paced, or physically demanding Ability to lift up to 70 lbs Must be able to pass background and motor vehicle checks Why This Opportunity Competitive hourly pay ($35–$40/hour) with overtime potential Opportunity to work with advanced electronic systems in the field High-impact role with visibility to both customers and engineering teams Growth opportunity into lead or project-based responsibilities