Jewelry Sales Specialist, Patrick Henry Mall

Job Description At REEDS Jewelers, we bring together the timeless values with the energy and innovation of a modern luxury retailer. For nearly 80 years, we've built a legacy of trust, exceptional customer service, and curated fine jewelry- offering our clients an elevated experience both in-store and online. What sets REEDS apart is our unwavering commitment to people and progress. We stay true to our roots while constantly evolving, embracing new technology, premium brands, and forward-thinking practices to lead in the world of luxury retail. Here, you'll find more than a job, you'll find a career with purpose, growth, and lasting impact.Patrick Henry Mall serves as the primary shopping destination for Newport News and the greater Peninsula region, with consistent traffic from locals, military families, and visitors. Newport News offers a blend of waterfront living, historic charm, and access to major employers in defense, shipbuilding, and healthcare. Retail professionals here benefit from a strong customer base and a diverse, growing community.We're looking for a passionate, customer-focused Jewelry Sales Professional to join our team and deliver an exceptional luxury retail experience. In this role, you'll build lasting client relationships, drive sales, and proudly represent REEDS' long-standing commitment to quality, service, and integrity. You'll bring our values to life on the sales floor, offering personalized guidance, showcasing premier brands, and helping customers celebrate life's most meaningful moments.With nearly 80 years of heritage and a forward-thinking approach to innovation, REEDS offers a dynamic environment where you can build a rewarding career in luxury sales. Enjoy unlimited earning potential, comprehensive benefits for full-time employees, and the opportunity to grow a competitive, thriving career.What You'll DoClient ExperienceProvide exceptional service at every step of the customer journeyCreate personalized shopping experiences and build lasting client relationshipsEducate clients on product offerings and brand storyMaintain a polished, welcoming, and engaging presence on the sales floorSales PerformanceAchieve and exceed personal and team sales goalsStay informed on product knowledge, promotions, and visual standardsDrive repeat business through clienteling and follow-up strategiesSupport store events and promotional activitiesStore OperationsAssist with merchandising and maintaining visual standardsOperate POS systems accurately and efficientlyUphold operational standards for the store and lead with prideFollow store policies and security proceduresOur ValuesWe live and lead through REEDS' guiding principles:Integrity – Do what's right, always.Performance Excellence – Drive results, embrace growth.Stewardship – Build trust with every action.Professionalism – Lead with confidence and consistency.Entrepreneurial Spirit – Think big, act boldly.Team Orientation – Collaborate and uplift others.Passion – Love what you do and have fun doing it.RequirementsRequired QualificationsEnthusiasm for the brand and a sales focused mindsetExcellent communication and interpersonal skillsComfort working in a fast-paced and team-driven environmentAvailability to work a flexible schedule including weekends, holidays, and eveningsHigh School Diploma or EquivalentLegal authorization to work in the U.S.Ability to stand for long periods of time and lift up to 30 lbs.Preferred QualificationsJewelry product knowledge or GIA courseworkRetail or hospitality experience, preferably in jewelry or luxury salesBenefitsREEDS Jewelers offers a comprehensive compensation program, merchandise discounts, 401(k), and paid time off for both full-time and part-time positions. Full-time team members are also eligible for our benefits program including health/dental/life/LTD insurance, and more!REEDS Jewelers is an Equal Opportunity Employer. We value the diversity of our team, and employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. REEDS provides a smoke and drug-free environment.