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Human Resources Generalist
St. Thomas, ONMarch 20th, 2026
Job Description
Bolongo Bay Beach Resort is located on the serene island of St. Thomas in the United States Virgin Islands and is a family-owned and managed beach resort nestled in a beautiful sandy bay along the Caribbean Sea. Known for our famous all-inclusive package, friendly hospitality, exciting experiences and one-of-a-kind guest amenities, there's no better place to see life in the Virgin Islands than at Bolongo Bay. Our small, fun, lively and personable atmosphere allows us to offer a guest and employee experience that is unlike any other big all-inclusive resort and it's what makes us so unique and popular to this day. We are currently the only all-inclusive resort in the U.S. Virgin Islands. To be eligible for this position, candidates must either reside on St. Thomas or be able to relocate before the start date.Job Summary:As a Human Resources Generalist, you will play a vital role in supporting the HR department and contributing to the overall success of the organization. You will be responsible for various HR functions, including recruitment, employee relations, performance management, benefits administration, and compliance with employment laws and regulations. Your role will involve providing guidance, support, and expertise to employees and managers while ensuring HR policies and procedures are effectively implemented and followed.Duties/Responsibilities:Provide personnel policy and procedure guidance to employees and management.Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements.Coordinate open enrollments, changes, and training for employee benefits programs.Respond to human resources-related inquiries.Assist with payroll processing.Create and distribute internal communications regarding status changes, benefits, or company policies.Administer new employee on-boarding and orientation.Develop and maintain talent management processes.Handle all administrative tasks for onboarding, new-hire orientations, and exit interviews, including data entry in human resources information systems (HRIS) and audits for accuracy and complianceMonitor employee morale and company culture.Collaborate with the human resources team to develop effective recruitment strategies.Identify future staffing needs.Maintain employee personnel records.Conduct exit interviews and recommend corrective action if necessary.Other job duties as assignedRequired Skills/Abilities:Demonstrated knowledge of the human resources fieldExcellent written, verbal, and interpersonal communication abilitiesStrong analytical and problem-solving skillsExcellent organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Understanding of state and federal employment regulationsAwareness of OSHA regulations and complianceUnderstanding of personnel and compliance records managementAbility to maintain confidentialityEducation and Experience:Bachelor's degree in human resources, business administration, or a related field (or equivalent experience).3-5 years human resources experienceStrong knowledge of HR principles, practices, and employment laws.Excellent interpersonal and communication skills.Ability to maintain confidentiality and handle sensitive informationStrong problem-solving and conflict resolution skills.Proficient in HRIS (Human Resources Information System) and MS Office.Detail-oriented with strong organizational and time management abilities.Professional certification (e.g., PHR, SHRM-CP) is a plus.Experience in Payroll is a plus.Physical Requirements:Prolonged periods of sitting at a desk and working on a computer.Must be able to lift to 15 pounds at times.Company BenefitsMedical Coverage (medical, dental, vision)Life InsurancePaid Time Off (vacation, bereavement, and holidays).401K MatchHotel DiscountsMeal DiscountsTuition Reimbursement
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